Experienced, hardworking, and diligent office manager and administration professional with six years of experience overseeing a wide variety of administrative functions essential to company operations. Proven track record of optimizing productivity, efficiency, and service quality across multiple offices within diverse environments. Highly organized and skilled at prioritizing tasks and managing deadlines. Detail-driven administrator with experience managing admin services for busy, demanding departments. Known for ability to stay organized and efficient, ensuring timely task completion. Adapts well to any situation, whether working independently or as part of a team. Aims to make the best use of current experience while continuously pursuing personal and professional development.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Secretary
UNIK CONSTRUCTION (PTY) LTD
01.2021 - 12.2023
Perform general office administration duties as may be directed by the Project Manager / Site Agent
Carry out any other duties assigned by the Project Manager that are related to records and data capturing
Documented and shared monthly meeting minutes
Processed and distributed incoming correspondence to relevant staff, facilitating team communication
Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients
Gathered and compiled relevant information and materials to facilitate adequate briefing to employers before meetings
Dealt with confidential and sensitive data and appropriately maintained records
Data Capturer/Office Assistant
LANDMARK PROJECTS (PTY) LTD
05.2019 - 12.2020
Company Overview: Seconded to the Consultants - MORGAN RIS & WELLS CONSULT (PTY) LTD
Perform general office works including filing, letter-writing, copying, etc
Perform general office administration duties as may be directed by the Engineer
Keep records of office equipment and stationery
Capturing data for Laboratory tests and results
Keep records of all laboratory tests on construction materials as assigned by the Materials Engineer / Materials Technician
Keep and maintain Laboratory Filing system as directed by Materials Engineer/Laboratory manager
Keep and maintain laboratory equipment inventory
Report to the Materials Engineer/Laboratory Manager any problems or unwanted laboratory or site activities witnessed
Maintain and order all laboratory stationeries through Project's Admin / Secretary
Seconded to the Consultants - MORGAN RIS & WELLS CONSULT (PTY) LTD
Administration Officer / Secretary
CHINA CIVIL ENGINEERING CONSTRUCTION COOPERATION
08.2017 - 04.2019
Carry out general secretarial work for the Contracts Manager
Perform general office work including filing, letter-writing, copying, etc
Perform general office administration duties as may be directed by the Contracts Manager
Supervise all cleaning work for both office and Engineer's accommodation
Arrange for meetings and distribute minutes and other information as may be directed by the Contracts Manager
Keep records of office equipment and stationery as well as making orders for office consumables as required and ensure their availability at all times
Arrange for servicing of office equipment and vehicles in consultation with the Contracts Manager
Liaising with all Suppliers and Sub Contractors as directed by the Contracts Manager
Keeping records of documents like Requests of approval for Works done on site etc
Received all visitors to the office and informed the main reception in advance of their arrival
Managed office correspondence, including emails, phone calls and mail, efficiently and promptly
Acted as the first point of contact for all external communications and disseminated all pertinent information to appropriate persons
Oversaw effective file management to keep office records up-to-date
Maintained strict confidentiality and discretion when processing sensitive data and information
Keeping and managing office Petty Cash
Responsible for record keeping concerning the employees documents like copy of National ID, contract of employment, sick leave, warning letter etc
Assisting in calculating the employees monthly salaries
Supported the Contract Manager with all administrative, secretarial and organizational functions
Education
Diploma - Human Resource Management
Botswana Open University
01.2023 - 12.2023
Diploma - Adult Education
University of Botswana
01.2015 - 12.2015
Skills
Customer service
Business correspondence
Document preparation
Organization
File systems management
Travel arrangements
Inter-office communications
Mail distribution
Executive support
Reception functions
Personal Information
Hobbies: Extensive and intensive research about the latest technology and fashion trends, Making time for friends that add value to my life and family, Trying out new recipes in the kitchen, Reading, Sports (Badminton)
Training
Test Rite Consulting Group, Gaborone, Botswana, Supervisory Development Programme, 2022