MARANG PATIENCE MOITOI
Kanye
Summary
Branch manager with extensive experience at Botswana Agricultural Marketing Board, specializing in regulatory compliance and cash flow management. Implemented innovative tracking solutions that significantly reduced stock losses while enhancing customer relationships. Skilled in stock management, quality management and team leadership, consistently driving operational excellence and client satisfaction.
Overview
16
16
years of professional experience
Work History
Branch manager
Botswana Agricultural Marketing Board (BAMB)
09.2023 - Current
- Coordinate the implementation of stock management procedures to ensure product availability to meet the demand, minimize stock losses and uphold product quality.
- Manage the implementation of the branch Quality management system's processes and procedures to meet compliance standards, improve operational performance and customer satisfaction.
- Coordinate the preparation and implementation of the branch budget to ensure prudential management of resources.
- Manage the credit information system at branch level, follow up on debtors to ensure a healthy cashflow. Manage the branch's petty cash.
- Ensure branch is run guided by the BOS ISO 9001:2015 quality standard.
- Facilitate and leads successful fumigation plans on quarterly basis and upholding to high product quality output.
- Ensuring business compliance and adhering to organizational and ethical running of business by monitoring and facilitating renewal of operating licenses that includes BOMRA license, Feed distribution license and Agrochemical licenses on an annual basis.
- Reduced stock losses and developed an in-house tracking tool to manage efficient inbound and outbound movement of stock at the main distribution centres of Pandamatenga and Francistown.
- Achieved contractual management which led to meeting contractual obligations and maintaining good relationships with clients both suppliers and customers.
Customer Service Executive
Botswana Agricultural Marketing Board (BAMB)
08.2019 - 09.2023
- Coordinate stock management activities and offer administrative support to the branch by ensuring all activities are carried out whilst observing the organizational procedures and policies.
- Prepare branch budget and submit monthly reports - warehouse inspections, quality monitoring, fumigation, security and Safety reports.
- Develop and maintain good working relationships with internal and external customers and subsequent account management reporting.
Warehouse Inventory Controller
Chemserve Botswana (Pty) Ltd
Francistown
08.2009 - 12.2018
- Coordinate and manage the logistical arrangements to ensure an uninterrupted supply of bulk mining chemicals from the factory in South Africa to all Botswana customer sites.
- Manage the Francistown office by offering administrative support and ensuring it met all the regulatory and commercial operating requirements.
- Facilitate contract administration and ensure up-to-date delivery of information to clients regarding price reviews.
- Manage customer accounts to ensure that contractual credit terms are upheld. Promote that by sending customer invoices and statements on-time to avoid late account payments.
- Monitor all company inventory to ensure stock levels and databases are updated regularly.
- Perform duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Training administrator
Unitrans Botswana (Pty) Ltd
Gaborone
01.2009 - 06.2009
- Evaluate the success of the training programs and recommend improvements to upper management to enhance effectiveness.
- Gather data on course success and participant experiences to help with future course planning.
- Monitor and submit training reports in the learning management system.
- Work closely with Senior management to identify and address training needs.
Education
Short courses certificates - Agro-chemicals management
Botswana University of Agriculture and Natural Resources (BUAN)
Gaborone, Botswana07.2023
Short courses certificates - Bag, bulk and structural fumigation
Pest Management Academy
Gaborone, Botswana03.2023
Post Graduate certificate - Understanding BOS ISO 14001:2015 - Introduction to ISO 14001 series of standards, Environmental Management standard
Botswana Bureau of Standards (BOBS)
Gaborone, Botswana08.2021
CEMBA - Commonwealth Executive Masters in Business Administration
Botswana Open University
Botswana03.2021
Post Graduate certificate - Understanding BOS ISO 9001:2015 - Introduction to ISO 9001 series of Standards, Quality management Standard
Botswana Bureau of Standards (BOBS)
Gaborone, Botswana06.2018
CIPS Level 4 - Diploma - Procurement and Supply
Chartered Institute of Procurement and Supply
Gaborone, Botswana02.2016
Post Graduate Certificate - Enterprise Risk Management (ERM)
Botswaa Accountancy College
Gaborone, Botswana12.2013
Bachelor of Business Administration - Management
University of Botswana
Botswana04.2008
Skills
- Regulatory compliance
- Contract management
- Cash flow management
- Account management
- Coaching and mentoring
- Customer relationship management
- Stock management
- Quality management
- Fumigation planning
- Problem solving
- Team management
- Marketing
- Financial management
- Business activity tracking
Affiliations
Member of the Chartered Institute of Procurement and Supply (CIPS)
Personal Information
Driving License: Class B
References
- Mr Dimpho Loiti, Branch manager (BAMB Mahalapye), 267 75488320, 72116881, dloiti@bamb.co.bw
- Mr Jerry D Mooketsane, Head of Marketing (BAMB), 267 74547779, jmooketsane@bamb.co.bw
Short Courses
- Agro-chemicals management, Botswana University of Agriculture and Natural Resources (BUAN), Gaborone, 07/03/23 - 07/14/23
- Bag, bulk and structural fumigation, Pest Management Academy, Gaborone, 03/03/23
Timeline
Branch manager
Botswana Agricultural Marketing Board (BAMB)
09.2023 - Current
Customer Service Executive
Botswana Agricultural Marketing Board (BAMB)
08.2019 - 09.2023
Warehouse Inventory Controller
Chemserve Botswana (Pty) Ltd
08.2009 - 12.2018
Training administrator
Unitrans Botswana (Pty) Ltd
01.2009 - 06.2009
Short courses certificates - Agro-chemicals management
Botswana University of Agriculture and Natural Resources (BUAN)
Short courses certificates - Bag, bulk and structural fumigation
Pest Management Academy
Post Graduate certificate - Understanding BOS ISO 14001:2015 - Introduction to ISO 14001 series of standards, Environmental Management standard
Botswana Bureau of Standards (BOBS)
CEMBA - Commonwealth Executive Masters in Business Administration
Botswana Open University
Post Graduate certificate - Understanding BOS ISO 9001:2015 - Introduction to ISO 9001 series of Standards, Quality management Standard
Botswana Bureau of Standards (BOBS)
CIPS Level 4 - Diploma - Procurement and Supply
Chartered Institute of Procurement and Supply
Post Graduate Certificate - Enterprise Risk Management (ERM)
Botswaa Accountancy College
Bachelor of Business Administration - Management
University of Botswana
Similar Profiles
Mama M. MaiteMama M. Maite
Director Human Resources at Botswana Revenue Services (BURS)Director Human Resources at Botswana Revenue Services (BURS)
Bakae MolatoBakae Molato
VETERINARY TECHNICIAN at MEDSWANA BOTSWANAVETERINARY TECHNICIAN at MEDSWANA BOTSWANA
TSHENOLO MOSWEUTSHENOLO MOSWEU
CASHIER at BAMBCASHIER at BAMB