MARIUS KRUGER
Gaborone
Summary
Goal-oriented Technical Services Manager eager to secure a concession manager position in your company. Bringing 29 years of hands-on experience working in the engineering services and 3 years in the tourism field. Specialties include technical support and customer satisfaction.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Technical Services Manager
Wilderness
Maun
05.2021 - Current
- Managed and provided technical support to internal and external customers.
- Developed, implemented and maintained technical service processes.
- Ensured customer satisfaction with prompt resolution of technical issues.
- Provided training on new products and services to end users.
Workshop Manager
PPC
Gaborone
01.2009 - 06.2016
- Developed and implemented safety protocols for the workshop.
- Ensured compliance with government regulations and standards.
- Organized and managed daily workflow of staff members in the workshop.
- Provided technical support to workshop personnel.
Boilermaker Supervisor
BMC Lobatse
Lobatse
04.2003 - 01.2009
- Provided leadership, direction and guidance to boilermaker staff in order to ensure the safe and efficient operation of all boilers.
- Supervised the installation and repair of boilers to ensure compliance with regulations, codes and safety standards.
- Performed preventive maintenance on boilers, valves, piping systems, pumps and other related equipment.
- Ensured compliance with applicable laws, regulations and industry standards regarding the use of hazardous materials in boiler operations.
- Maintained records of daily activities such as repairs completed, parts used and hours worked by employees assigned to a project.
- Evaluated performance of personnel under their supervision; provided feedback on job performance; recommended disciplinary action when necessary.
- Assisted with troubleshooting complex problems associated with steam plant operations or mechanical systems that support them.
- Adhered to company policies concerning safety protocols and environmental regulations pertaining to boiler operations.
- Instructed personnel on proper use of tools and equipment necessary for performing tasks related to the maintenance and repair of boilers.
- Communicated effectively with upper management regarding status updates on projects involving the installation, repair, maintenance of boilers.
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Constructed templates and jigs for fabrication according to blueprints.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Ensured that all welds met code requirements through visual inspection methods such as radiography testing where applicable.
Welder Fabricator
Soda Ash Botsawana
Sua Pan
04.1993 - 03.2003
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
- Constructed templates and jigs for fabrication according to blueprints.
- Performed preventative maintenance on welding tools and equipment.
- Utilized oxyacetylene torches for preheating metals prior to welding or bending them into desired shapes.
- Performed gas tungsten arc welding with filler rods as needed.
- Conducted flux core arc welding when applicable.
- Welded components in flat, vertical or overhead positions.
- Prepared material surfaces for welding by removing scale, rust or other foreign matter.
- Maintained a safe work environment by adhering to safety policies and procedures.
- Inspected finished welds for conformance with specifications and visually inspected assemblies for quality assurance.
- Interpreted blueprints to determine job requirements including dimensions and tolerances.
Education
Some College (No Degree) - Mechanical Engineering
Orapa Technical College
OrapaSkills
- Capacity Planning
- Business Continuity
- Stakeholder Communication
- Incident Management
- Activity monitoring
- Database Maintenance
- Customer Support
- Technical Support
- Budget Preparation
- Tech support
- Technical leadership
- Service Delivery
Affiliations
- i am a outdoor kind of guy who loves nature and spends most of my time off in nature. i love swimming as well as darts.
- my current Job as a TSM m responsible for the repairs and mantainance of 7 camps within the Linyanti And Ngoma Area. i take care of all back of house duties supervising a team of of 36 employees.
- i do the fuel and material monitoring as well as the budgeting role to ensure that we work within budgets
- take care of the fleet of the company
Certification
- National Craft Certificate in Fabrication and Welding
- Coded welder with 6G ratings
- SHE representative
Languages
English
First Language
English
Beginner
A1
Timeline
Technical Services Manager
Wilderness
05.2021 - Current
Workshop Manager
PPC
01.2009 - 06.2016
Boilermaker Supervisor
BMC Lobatse
04.2003 - 01.2009
Welder Fabricator
Soda Ash Botsawana
04.1993 - 03.2003
Some College (No Degree) - Mechanical Engineering
Orapa Technical College
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