Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Farm Factory Pty Ltd
10.2022 - Current
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Identified new business and led team in exploring alternative revenue generating opportunities.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed systems and procedures to improve operational quality and team efficiency.
HR Officer
Peermont Global Botswana LTD
04.2019 - 10.2022
Developed and implemented comprehensive human resources policies and procedures in compliance with applicable labour laws.
Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Created and delivered HR training sessions to staff, managers and executives.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
Training Officer
The Grand Palm Hotel, Casino & Conventions Resort
02.2016 - 03.2019
Established personnel qualifications and coordinated onboarding activities.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Identified training needs and planned classes accordingly.
Acted as training subject matter expert and provided extensive technical support to different departments.
Assessed skill gaps for employees and developed training courses to meet identified needs.
Utilized variety of instructional design methodologies to create effective learning experiences.
Education
MBA - Commerce & Business
University of Botswana
Gaborone, Botswana
10.2024
Bachelor of Arts - Psychology
University of Botswana
Gaborone
10.2015
Skills
Leadership Development
Regulatory Compliance
Compensation and benefits
Performance Management
Policy Enforcement
Recordkeeping
Organizational Development
Employee Relations
Payroll Administration
Succession Planning
Talent Acquisition
Employee Engagement
Certification
Human Resource Associate, Human Resources Certification Institute
Timeline
Operations Manager
Farm Factory Pty Ltd
10.2022 - Current
HR Officer
Peermont Global Botswana LTD
04.2019 - 10.2022
Training Officer
The Grand Palm Hotel, Casino & Conventions Resort
02.2016 - 03.2019
MBA - Commerce & Business
University of Botswana
Bachelor of Arts - Psychology
University of Botswana
Human Resource Associate, Human Resources Certification Institute
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