Mompati Arone
Kasane
Summary
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Botswana with excellent organisational and public speaking skills. Skilled storyteller favoured by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
30
30
years of professional experience
Work History
Head Tour Guide
AndBeyond - Chobe Under Canvas
12.2023 - Current
- Liaison between guides and management
- Built personal relationships with guests to promote positive experiences.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Developed engaging and informative scripts, guiding tour members through attractions.
Professional Tour Guide
AndBeyond - Chobe Under Canvas
01.2004 - 12.2023
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Checked tour vehicles for cleanliness, safety and functionality.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Guided groups of up to 8 people on scheduled tours.
Professional Tour Guide
Linyanti Explorations Now Great Plains
06.1999 - 12.2003
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
Trainee Tour Guide
Linyanti Explorations Now Great Plains
01.1997 - 06.1999
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
Waiter
Linyanti Explorations Botswana Now Great Plains
06.1995 - 01.1997
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
Education
Certificate - Food & Hospitality
Conservation Corporation Africa
Kasane03-2007
Certificate - Bird Guide Training Course
Birdlife Botswana
Maun03-2006
Certificate - Guiding Theoretical Knowledge Level 2
Okavango Guiding School
Maun02-2006
Certificate - Drivers & Mechanics Course
Conservation Corporation Africa
Kasane01-2005
Certificate - Walking Training
Conservation Corporation Africa
Kasane02-2004
Junior Certificate -
Pelaelo Community Junior Secondary School
Makaleng11-1989
Skills
- Tour planning
- Group management
- Exceptional communication
- Local history
- Navigational skills
Languages
English
Advanced
C1
Kalanga
Proficient
C2
Setswana
Proficient
C2
Timeline
Head Tour Guide
AndBeyond - Chobe Under Canvas
12.2023 - Current
Professional Tour Guide
AndBeyond - Chobe Under Canvas
01.2004 - 12.2023
Professional Tour Guide
Linyanti Explorations Now Great Plains
06.1999 - 12.2003
Trainee Tour Guide
Linyanti Explorations Now Great Plains
01.1997 - 06.1999
Waiter
Linyanti Explorations Botswana Now Great Plains
06.1995 - 01.1997
Certificate - Food & Hospitality
Conservation Corporation Africa
Certificate - Bird Guide Training Course
Birdlife Botswana
Certificate - Guiding Theoretical Knowledge Level 2
Okavango Guiding School
Certificate - Drivers & Mechanics Course
Conservation Corporation Africa
Certificate - Walking Training
Conservation Corporation Africa
Junior Certificate -
Pelaelo Community Junior Secondary School
Similar Profiles
DIMITRA MAVRAGANIDIMITRA MAVRAGANI
Private English Language Tutor at -Private English Language Tutor at -
Diane GraceDiane Grace
Stay At Home Mum at -Stay At Home Mum at -
Tapiwa Gilbert BususuTapiwa Gilbert Bususu
Nursing Student at -Nursing Student at -