Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mompati Arone

Kasane

Summary

Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Botswana with excellent organisational and public speaking skills. Skilled storyteller favoured by guests for talent to weave stories and history of sites and venues into entertaining monologue.

Overview

30
30
years of professional experience

Work History

Head Tour Guide

AndBeyond - Chobe Under Canvas
12.2023 - Current
  • Liaison between guides and management
  • Built personal relationships with guests to promote positive experiences.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Developed engaging and informative scripts, guiding tour members through attractions.

Professional Tour Guide

AndBeyond - Chobe Under Canvas
01.2004 - 12.2023
  • Built personal relationships with guests to promote positive experiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Planned and executed efficient tour routes by using maps and other navigational tools.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Checked tour vehicles for cleanliness, safety and functionality.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Guided groups of up to 8 people on scheduled tours.

Professional Tour Guide

Linyanti Explorations Now Great Plains
06.1999 - 12.2003
  • Built personal relationships with guests to promote positive experiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Planned and executed efficient tour routes by using maps and other navigational tools.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.

Trainee Tour Guide

Linyanti Explorations Now Great Plains
01.1997 - 06.1999
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
  • Built personal relationships with guests to promote positive experiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Planned and executed efficient tour routes by using maps and other navigational tools.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.

Waiter

Linyanti Explorations Botswana Now Great Plains
06.1995 - 01.1997
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.

Education

Certificate - Food & Hospitality

Conservation Corporation Africa
Kasane
03-2007

Certificate - Bird Guide Training Course

Birdlife Botswana
Maun
03-2006

Certificate - Guiding Theoretical Knowledge Level 2

Okavango Guiding School
Maun
02-2006

Certificate - Drivers & Mechanics Course

Conservation Corporation Africa
Kasane
01-2005

Certificate - Walking Training

Conservation Corporation Africa
Kasane
02-2004

Junior Certificate -

Pelaelo Community Junior Secondary School
Makaleng
11-1989

Skills

  • Tour planning
  • Group management
  • Exceptional communication
  • Local history
  • Navigational skills

Languages

English
Advanced
C1
Kalanga
Proficient
C2
Setswana
Proficient
C2

Timeline

Head Tour Guide

AndBeyond - Chobe Under Canvas
12.2023 - Current

Professional Tour Guide

AndBeyond - Chobe Under Canvas
01.2004 - 12.2023

Professional Tour Guide

Linyanti Explorations Now Great Plains
06.1999 - 12.2003

Trainee Tour Guide

Linyanti Explorations Now Great Plains
01.1997 - 06.1999

Waiter

Linyanti Explorations Botswana Now Great Plains
06.1995 - 01.1997

Certificate - Food & Hospitality

Conservation Corporation Africa

Certificate - Bird Guide Training Course

Birdlife Botswana

Certificate - Guiding Theoretical Knowledge Level 2

Okavango Guiding School

Certificate - Drivers & Mechanics Course

Conservation Corporation Africa

Certificate - Walking Training

Conservation Corporation Africa

Junior Certificate -

Pelaelo Community Junior Secondary School
Mompati Arone