Thembeka Chance Mbuyazwe
Francistown,North
Summary
A highly skilled professional with expertise in strategic planning, leadership, and team building. Demonstrates exceptional problem-solving abilities and remains calm under pressure. Adept in public speaking and communication, with a strong background in public relations. Multilingual and resourceful, committed to leveraging skills for organisational success.
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.
Overview
9
9
years of professional experience
Work History
Administrator/translator
Cheetah Cement Botswana
Francistown, City of Francistown
06.2022 - 01.2024
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Increased efficiency of document retrieval with a well-organised filing system.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Oversaw database to maintain updated records and accuracy.
Chinese language translator
Sinohydro
Hwange, Matebeleland North
06.2020 - 03.2022
- Provided language training sessions for colleagues, improving inter-departmental communication.
- Assisted customer service teams with Mandarin client communications, ensuring customer satisfaction,.
- Facilitated effective communication by translating Chinese documents into English.
- Aided in market expansion to China by offering language expertise.
- Facilitated clear communication during negotiations, ensuring all parties were well informed.
- Worked closely with marketing team to create appealing product descriptions for Chinese consumers.
Teacher
Mkhosana Adventist Church
victoria falls, Matebeleland North
01.2015 - 12.2016
- Adhered strictly to syllabus guidelines whilst teaching various subjects across different grade levels.
- Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
- Communicated regularly with parents about their children's performance and behaviour at school.
- Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
- Attended professional development sessions to stay updated with latest teaching methodologies.
- Boosted students' reading comprehension with creative teaching strategies.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Organised school events such as sports day or concerts showcasing student talents beyond academics.
- Assessed student progress, provided constructive feedback for improvement.
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Developed in-depth lectures on subject-specific theories, foundational concepts and advanced topics.
- Selected curricula based on students' interests, aptitude and ability.
- Promoted perseverance and determination as key components of student success.
Education
Bachelor of economics - Economics
Zhejiang University of Technology
China 09.2016 - 06/2020
Skills
- Calm under pressure
- Problem-solving
- Public speaking
- Communication skills
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Public Relations
- Multilingual
Languages
English
Intermediate
Chinese (Mandarin)
Intermediate
Affiliations
- Running, ,
- Reading
- Listening to music
- Playing card games
Timeline
Administrator/translator
Cheetah Cement Botswana
06.2022 - 01.2024
Chinese language translator
Sinohydro
06.2020 - 03.2022
Bachelor of economics - Economics
Zhejiang University of Technology
09.2016 - 06/2020
Teacher
Mkhosana Adventist Church
01.2015 - 12.2016
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