MOOKETSI MOOKETSI
Network Engineer
Gaborone,SE
Summary
IT Network IT projects management IT infrastructure PROFILE Expert engineer with years of experience maintaining and improving network system security. Certified to work with Cisco systems. Effective communicator who works closely with colleagues to understand and implement network security needs. A dedicated professional who finds creative solutions to prevent network security breaches. An excellent manager who encourages teamwork and ensures engineering staff has the necessary resources to maintain networks Results-driven Network Engineer with 11 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Certificates
Work History
Network Engineer
Office of the President Botswana
Gaborone
02.2018 - Current
- Establishes network specifications by analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols
- Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems
- Secures network by developing network access, monitoring, control, and evaluation; maintains documentation
- Exploring opportunities to add value to job accomplishments
- Network Performance Tuning
- Network Design and Implementation
- Install all network hardware and software and make needed upgrades and repairs
- Maintain network and computer system security and ensure that all systems are operating correctly
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Field Maintenance Engineer
Huawei Technologies
Gaborone
01.2016 - 01.2018
- For /RF /RADIO FREQUENCY and Bofinet FTTX, Perform routine checklist on Access, Transport, and Support equipment on daily basis
- Conduct preventive Maintenance Routine on BOFINET/Huawei
- Equipment at customer site
- Cooperate with BOFINET Network Operation Centre (NOC) to complete any required troubleshooting
- Give recommendations & solutions to rectify ONT & OLT deficiencies
- Maintain and improve availability of service on ONU for each connected BOFINET customer
- Maintain and improve availability of service for OLTs (Huawei Routers)
- Configure and commission service on OLT and ONU for BOFINET customers
- Perform alarm clearing on IMS (Huawei U2000)
- Perform fault resolution and outage restoration on Access &
- Transport related outages within SLA
- Implement in-house installation of Huawei equipment
- Monitor and track progress of FTTX projects done by sub- contractors
- Provide technical assistance & support on complaints of
- BOFINET clients
- Ensure and monitor network capacity, especially during special events and holidays
- Manage spares and replenish faulty units
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Hired and supervised subcontractors to improve production and meet critical deadlines.
- Hired and supervised subcontractors to improve production and meet critical deadlines
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents
- Identified major issues that could arise and provided solutions for these problems
- Retrieved soil samples and construction materials from field to measure physical characteristics
Network Administrator
Tati Nickel Mining Company
Francistown
12.2014 - 12.2015
- Responsible for maintenance of IT network Infrastructure and work towards supporting IT needs of about 600 mine staff at operational level
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Installed, Configured, and managed Microsoft Server
- Operating Systems (worked with group policies, active directory, and more)
- Installed, configured, troubleshoot and managed network security infrastructure (i.e. Routers, firewall, and switches)
- Administered backend systems support to support other departments of business updated all documentation related to configuration, service records, processes, asset inventories, administration manuals, topologies, etc.
- Follow documented processes i.e. Implementing change control procedures resolution of IT support calls as allocated through IT Help Desk working with multiple technical platforms i.e. Mainframe, two- tiered client servers, and three-tiered client servers installed, configured, and managed IP Telephones
IT Manager (Projects Manager)
Multi-Comm Services (Pty) Ltd
Gaborone
09.2013 - 11.2014
- Administering and designing LANs, WAN's internet intranet
- Data & Voice cabling
- Installed and configured Panasonic PABX Systems (I also programmed switchboard phone)
- Console support and maintenance of TNG/Topaz (Call Billing
- Software)
- Analyzing & developing key components using methodology- prescribed techniques
- Communicating and negotiating with users, specialists, and suppliers investigated, diagnosed, and resolved all network problems
- Upgrade and repair faults on systems, networks, and peripheral equipment
- Installed and configured Cisco equipment (Routers, switches, wireless controllers, and Wireless Access Points)
- Managed IT projects contracted to company by government
- Fieldwork (Site visits and help with doing quotations for tenders)
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
IT Officer (Field Support)
ICT Botswana Limited
Gaborone
05.2013 - 08.2013
- Administering and designing LANs, WAN's internet intranet
- Data & Voice cabling
- Installed and configured Panasonic PABX Systems (I also programmed switchboard phone)
- Console support and maintenance of TNG/Topaz (Call Billing
- Software)
- Analyzing & developing key components using methodology- prescribed techniques
- Communicating and negotiating with users, specialists, and suppliers investigated, diagnosed, and resolved all network problems
- Upgrade and repair faults on systems, networks, and peripheral equipment
- Installed and configured Cisco equipment (Routers, switches, wireless controllers, and Wireless Access Points)
- Fieldwork (Site visits and help with doing quotations for tenders)
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Data Clerk
Briggs & Associates (Pty) Ltd
Gaborone
11.2012 - 02.2013
- Accurate inputting of various data into multiple software systems
- Updating of inventory records on EXCEL
- Compile information from various sources and typed it on forms into database
- Maintain filling systems, filed and retrieved documents, manuals, and reports
- Operate personal computer and software in performance of assigned duties
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Developed and maintained databases to store customer information.
- Created and maintained data entry logs to track data entry activities.
- Developed data entry policies and procedures in compliance with company standards.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Followed established procedures to enter and process data correctly.
Biometrics & Enquiry Clerk
Botswana Building Society, BBS
Gaborone
08.2011 - 02.2012
- Enrolled all BBS customers for Biometrics Banking
- Software
- Sold BBS Products (Mortgage loans, short loans, investments, and savings)
- Open Bank Accounts for new customers
- Attended customer queries
- Provided help IT Support for company employees
- Shared service numbers with applicants and explained next steps in process.
- Reviewed applicants' identification to to verify identity against application information.
- Held and grasped applicant's hands to obtain quality fingerprints.
- Conducted periodic facility checks of both interior and exterior and reported concerns to site supervisor to manage.
- Utilized machine learning techniques to analyze and classify genomic data.
- Investigated and implemented strategies for modeling and predicting clinical outcomes.
- Analyzed and interpreted data from genomic and proteomic experiments to identify potential biomarkers.
- Developed and maintained scripts to automate data processing and transform data into various formats.
Network Administrator
CTM Francistown
Francistown
02.2011 - 05.2011
- Installed and configured computer hardware, setup server for customer information management system
- Trained CTM Staff in basic computer skills like Microsoft Office
- Monitored and maintained system and network in store
- Setting up new users' accounts, and profiles and solving password issues
- Network and IT infrastructure troubleshooting, in general,
- Provided support to Front Desk (doing sales using SAP software)
- Inventory Control (This includes physical stock taking & updating on SAP software)
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Verified continuity of computer and telephone system services for users..
- Backed up company data to distributed storage centers to avoid massive data loss.
- Introduced management tools to create and manage virtual server computing environment.
- Planned annual budgets to fund IT projects and control spending.
- Assisted IT staff on troubleshooting issues and closing calls.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Authored documentation for system configuration and troubleshooting.
- Recommended development of plans for systems development and operations.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Monitored system performance and responded to alerts.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Implemented network security measures to minimize data loss.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed network traffic and performance metrics to optimize system performance.
- Devised scripts and automation tools to improve system efficiency.
- Developed and documented network policies, procedures and standards.
- Diagnosed and resolved hardware and software issues.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and executed resolution for network and server issues.
- Performed network security design and integration duties.
- Implemented and maintained virtual private networks.
- Researched and recommended new technologies and strategies for improving system performance.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Led server infrastructure development, quality assurance, staging and production systems.
- Maximized system availability through development and testing of contingency plans.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Evaluated software products to determine compatibility with existing systems.
- Identified and resolved network congestion issues and bottlenecks.
- Designed and evaluated WAN and LAN connectivity technologies.
Education
Master of Science - Information Security and Digital Forensics
UNIVERSITY OF EAST LONDON
London 09.2021 - Current
Bachelor of Science - Computing, Information Technology
BOTHO UNIVERSITY
Gaborone 05.2007 - 05.2010
Honors Diploma - Software Engineering
BOTHO UNIVERSITY (NIIT)
Gaborone 02.2007 - 10.2008
Honours Diploma - Information Technology (Software Engineering
BOTHO UNIVERSITY (NIIT)
Gaborone 09.2008 - 05.2009
Skills
Ciscoundefined
Accomplishments
- WIFI DEPLOYMENT FOR OFFICE OF THE PRESIDENT OFFICES COUNTRY WIDE. I was the Lead Network Engineer for the WIFI installation project on all Office of the President offices country-wide. The project includes;
- Installation of two (2) Cisco 5500 wireless controllers
- Installation of fifty (50) Cisco access points Skills: Network Engineering
Certification
Teacher of English to Speakers of Other
Basketball
I play Basketball on my free time
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Science - Information Security and Digital Forensics
UNIVERSITY OF EAST LONDON
09.2021 - Current
Network Engineer
Office of the President Botswana
02.2018 - Current
Field Maintenance Engineer
Huawei Technologies
01.2016 - 01.2018
Network Administrator
Tati Nickel Mining Company
12.2014 - 12.2015
IT Manager (Projects Manager)
Multi-Comm Services (Pty) Ltd
09.2013 - 11.2014
IT Officer (Field Support)
ICT Botswana Limited
05.2013 - 08.2013
Data Clerk
Briggs & Associates (Pty) Ltd
11.2012 - 02.2013
Biometrics & Enquiry Clerk
Botswana Building Society, BBS
08.2011 - 02.2012
Network Administrator
CTM Francistown
02.2011 - 05.2011
Honours Diploma - Information Technology (Software Engineering
BOTHO UNIVERSITY (NIIT)
09.2008 - 05.2009
Bachelor of Science - Computing, Information Technology
BOTHO UNIVERSITY
05.2007 - 05.2010
Honors Diploma - Software Engineering
BOTHO UNIVERSITY (NIIT)
02.2007 - 10.2008
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