Goitseone Thabang Kenalemang

Operated and improved the ISO 9001 QMS for the
tannery, ensuring compliance with standards and
client specifications.
Conducted internal audits to enhance process
standardization and acted as the customer
spokesperson for quality requirements.
Monitored and enforced quality standards across all tanning stages, ensuring product meets export grade standard
Conducted daily inspections and defect analysis, identifying issues and initiated corrective action with production teams.
Optimised process parameters to maintain consistent product quality and reduce variability.
Led root-cause investigations for defects and process deviations, using problem-solving tools (8D, 5 Whys, Pareto analysis) to minimise rework and improve first-pass yield.
Collaborated with production, maintenance, and laboratory teams to improve workflow efficiency, reduce waste, and ensure compliance with environmental and safety regulations.
Maintained accurate QC documentation, including inspection sheets, non-conformance reports (NCRs), batch records, and corrective/preventive action (CAPA) logs for audit readiness.
Supported continuous improvement initiatives and ensured customer specifications were met, working closely with sales/dispatch teams.

• Spearheaded a quality improvement initiative that reduced customer (Ford) quality rejects (QRs) by 55% within one year, leveraging industrial engineering expertise. This resulted in a significant decrease in scrap costs and enhanced product quality.
• Elevated average 5S audit scores by 30% through consistent daily audits, fostering a more organized and efficient workspace.
• Diagnosed and resolved critical production issues, implementing corrective actions that minimized downtime and optimized production efficiency.
• Collaborated with cross-functional teams (e.g., engineering, production, quality) to implement process improvements that increased production efficiency and reduced defect rates.
• Tracked key performance indicators (KPIs) such as production output, on-time delivery, and Overall Equipment Effectiveness (OEE) to identify areas for improvement and ensure production targets were met.
• Optimized inventory management and supply chain logistics, reducing inventory holding costs and ensuring timely delivery of materials.
• Maintained a safe working environment and ensured full compliance with all safety regulations and quality standards.
• Developed and implemented robust quality standards that improved product quality and reduced customer complaints.
• Performed comprehensive quality audits and inspections to identify and address potential quality issues, ensuring adherence to quality standards.
• Led root cause analysis investigations (G8Ds) to address customer concerns, identifying and implementing corrective actions that prevented recurrence and improved customer satisfaction.
• Monitored the effectiveness of containment and preventative actions, reducing customer PPM (parts per million).
• Improved inspection efficiency by implementing structured layout inspection schedules and ensuring all equipment was properly calibrated.
• Effectively addressed and closed out audit findings, and led cross-functional quality improvement projects.
• Developed and maintained comprehensive quality documentation, ensuring accurate records and facilitating continuous improvement efforts.
• Analyzed Statistical Process Control (SPC) data to identify trends, predict potential issues, and implement proactive measures to maintain process stability.
• Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.

Supervised production of critical components for MBSA, Katcon, and Ford, including clutch and brake lines. Held sole responsibility for final quality approval of Ford clutch and brake components prior to delivery, ensuring adherence to stringent quality standards.

• Graduated on April 24 2023 with distinction – BEng Tech Industrial Engineering.
• Awarded with Student Merit Bursary for 2022, an award to excelling students from the previous academic year.
• Completed 13 December 2024.
• Degree Awarded with [Distinction]

• Understanding and Addressing Human Influence on Procedural Compliance in Automotive Operations within the South African context - Research Project