Microsoft Word, Microcosft Excel
Ms Tiny Monageng
Shop Assistant
Gaborone,GA
Summary
Being a detail oriented, conscientious and customer focused shop Assistant. I posses with me an extensive under standing and over 10 year experience in retail, store keeping, stocking merchandise and sales operation. My ability to converse in a delightful and professional manner. Always paying attention to detail and having an approachable, cheerful and friendly attitude. Currently looking for a suitable Shop Assistant position in an exciting retail outlet that offers significant opportunities for my career progression.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Shop Assistant
Jet Store
Gaborone, Botswana
05.2011 - Current
- Inspected final products to assess compliance with quality standards and established tolerances.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed projects and work assignments despite tight deadlines.
- Managed materials inside shop and at job locations.
- Constructed and dismantled components and gathered materials for repairs, maintenance and new installations.
- Checked incoming orders and organized new stock.
- Addressed customer issues immediately to guarantee swift resolution.
- Used hand and power tools, equipment and instruments accurately.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Helped customers find merchandise and assisted with sizing and accessories.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
Receptionist
Gencor Investment
Gaborone, Botswana
05.2007 - 05.2008
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
JC - Junior Certificate
Bonnington CJS
Gaborone, Botswana 01.2002 - 11.2003
Cerficate - Certificate in Information Technology
Gaborone International School
Gaborone, Botswana 01.2004 - 12.2004
Skills
Point-of-sale systems
Software
POS - 1X
References
Tshepo Butale
Jet Store
Lobatse, Botswana
Contact: 72761307
Onkemetse Rankgomo
Jet Store
Railpark, Gaborone, Botswana
Contact: 72760619
Alex Ncube
Managing Director
Gencor investment, Gaborone, Botswana
Contact: 71800136
Timeline
Shop Assistant
Jet Store
05.2011 - Current
Receptionist
Gencor Investment
05.2007 - 05.2008
Cerficate - Certificate in Information Technology
Gaborone International School
01.2004 - 12.2004
JC - Junior Certificate
Bonnington CJS
01.2002 - 11.2003
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