Nomvuyo Annitta Matse
Front Desk/Administration Assistent
Mbabane
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Royal Swazi Hotel
- Laying tables, decorating whole venue, serving King's guests, part time.
Titis bridal Boutique
- Laying tables, cooking and serving guest at their weddings for a duration of a year.
Reservation manager
The Stone guest house
- Doing my internship programme which lasted for 3 months
- After that I was employed as a Reservation manager (Worked for 6 Months)
Administration officer
5TH Dimension Pharmacy
05.2023 - 06.2024
- I was employed as the administration officer for the company.
- Assist in communicating with the Executives, other members of administration team and external stakeholders in scheduling appointments and setting up meeting.
- Time management, keeping up with important dates and documents and maintain a strict schedules. make sure copies of important documents are available at all times when needed
- Direct customers through communication to appropriate departmental personnel and offered information to resolve any arising inquires, boosting customer satisfaction
- Attend on and off sites meetings and take notes to better assist a team of 7 employees
- Answering calls and providing exceptional customer service to internal and external customers
Education
Associate of Arts - Hotel Management
Limkokwing University of Creativity And Technology
04.2001 -
Skills
Customer service skills
Waitressing skills
Cooking skills
Effective communication skills
Ability to use positive language
Self-control
Patience
Teamwork and Collaboration
Attributes
- High level integrity
- Ability to work in a team and individually
- Ability to work under minimal supervision
- Fast learner and work pressure resistant
Educationandqualification
- 2018-2021, Limkokwing University of Creativity and Technology (LUCT), Associate degree in Hotel Management
- 2015-2016, Ndabazezwe High School, SGCSE certificate
Officiallanguage
SiSwati & English
Personal Information
- ID Number: 9803101100012
- Date of Birth: 03/10/98
- Gender: Female
- Nationality: Swazi
- Religion: Christianity
References
- Miss Pulane Tsotetsi, The Stone Guest House, Operation manager, +266 57831560, pulaneg.tsotetsi@gmail.com
- Nolwazi Tfwala, 5TH Dimension Pharmacy, Pharmacist, +268 76342414, lukhambule12@gmail.com
Timeline
Administration officer
5TH Dimension Pharmacy
05.2023 - 06.2024
Associate of Arts - Hotel Management
Limkokwing University of Creativity And Technology
04.2001 -
Royal Swazi Hotel
Titis bridal Boutique
Reservation manager
The Stone guest house
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