Nsala Tom
Human Resources Officer
Kasane,Botswana
Summary
Pursued my BACHELOR OF COMMERCE IN HUMAN RESOURCES MANAGEMENT at Ba Isago University in which i did many modules which cover up for the different skills i possess.A self-starter with a strong desire to learn, Strong organizational and time management personal Attributes ,Enthusiastic and self-motivated. Highly organized with good planning skills and ability to meet strict deadlines. Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical business people. Ability to work under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Compliance Officer
Tshilong Bureau De Change
Kasane, Botswana
08.2022 - Current
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Prepared and submitted regulatory filings in timely manner.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Industrial Relations Officer
Labour And Social Security
Kasane, Botswana
11.2017 - 10.2019
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Administration Assistant
Department Of Co-operatives Development
Kasane , Boyswana
01.2017 - 03.2017
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
ADMINISTRATION SECTION
TIEFUL INVESTMENT (Pty) Ltd
Francistown , Botswana
12.2016 - 12.2016
- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
- Screening phone calls and routing callers to the appropriate party
- Using computers to generate reports and transcribe minutes from meetings
- Maintain polite and professional communication via phone and e-mail
- Answering incoming calls and making outgoing calls.
Education
BA - undefined
ISAGO
UNIVERSITY BACHELOR OF COMMERCE - HUMAN RESOURCES MANAGEMENT
01.2013 - 04.2016
BGCSE -
MATER SPEI COLLEGE BOTSWANA
Francistown 01.2010 - 04.2011
Certificate Of Proficiency - Long Term Erms Insurance
Botswana Insurance Academy
Gaborone 02.2022 - 05.2022
Skills
Familiar with customer relationship management systemsundefined
Accomplishments
Timeline
Compliance Officer
Tshilong Bureau De Change
08.2022 - Current
Certificate Of Proficiency - Long Term Erms Insurance
Botswana Insurance Academy
02.2022 - 05.2022
Industrial Relations Officer
Labour And Social Security
11.2017 - 10.2019
Administration Assistant
Department Of Co-operatives Development
01.2017 - 03.2017
ADMINISTRATION SECTION
TIEFUL INVESTMENT (Pty) Ltd
12.2016 - 12.2016
UNIVERSITY BACHELOR OF COMMERCE - HUMAN RESOURCES MANAGEMENT
01.2013 - 04.2016
BGCSE -
MATER SPEI COLLEGE BOTSWANA
01.2010 - 04.2011
BA - undefined
ISAGO
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