NTHABISENG KAONE GOPOLANG
Business Intelligence and Data Analyst
Gaborone
Summary
Motivated, analytical, and research-driven aspiring Business Development Administrator and Data Analyst with a strong foundation in BSc (Hons) Business Intelligence and Data Analytics, complemented by hands-on experience in performance reporting, stakeholder-focused data analysis, and dashboard development. Proficient in PowerBI, Excel, and SQL, with competent Python knowledge and a solid grasp of data cleaning, visualization, and modeling. Successfully developed and deployed a live AI-powered dashboard (https://nthabii.streamlit.app/) to support real-time performance tracking and executive decision-making. Demonstrate strengths in KPI monitoring, customer data interpretation, and producing insight-led business reports. Recognized for delivering accurate, timely insights and leading internal training to improve data fluency across teams. Eager to contribute to data-driven decision-making, digital transformation, and strategic business growth within dynamic commercial environments.
Overview
1
1
Certification
Work History
Attaché Data Analyst
Water Utilities Corporation
01.2024 - 06.2024
- Performed data analysis and reporting on key performance indicators including Mean Time to Identify (MTTI) and Mean Time to Resolve (MTTR) to improve service delivery.
- Compiled, analyzed, and presented the OPTECH Ministry Report (Apr 2023–Apr 2024) using Excel and PowerBI, ensuring data accuracy, cleanliness, and actionable insights.
- Delivered PowerBI training to the Analyst Intern, strengthening team capabilities in dashboard development and customer insights reporting.
- Aligned corporate website content with branding and communication strategy through consistent updates and stakeholder collaboration.
- Applied skills in data cleaning, performance metrics evaluation, and strategic business support in a fast-paced environment.
Education
BSc (Hons) - Business Intelligence and Data Analytics
Botswana Accountancy College
01.2025
IGCSE Certificate -
MEGA-SIZE Private School
01.2019
Skills
- Data Analysis & Market Research (PowerBI, Excel, Streamlit)
- Business Intelligence Reporting & Dashboard Development
- KPI Tracking, Data Modeling & Performance Metrics
- Data Cleaning, Mining & Preparation
- Python Programming (Competent), SQL (Intermediate), MongoDB (Intermediate)
- CRM Reporting & Stakeholder Engagement
- Strategic Business Support & Customer Insights
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Effective Communication & Cross-functional Collaboration
- Time Management, Initiative & Fast Learning
Certification
- Microsoft PowerBi (Online), April 2022
- Lean Six Sigma White Belt (Online), August 2022
References
- Vuyo Mfazi, Senior Lecturer – School of Computing and Information Systems, vuyom@bac.ac.bw, (+267) 3980639, Botswana Accountancy College
- Queen Tsalaile, Senior Manager Customer Experience and Marketing, qtsalaile@wuc.bw, +267 73371296, Water Utilities Corporation
- Thuto Pondo Madilanyane, Coordinator – Customer Experience, tmadilanyane@wuc.bw, +267 73359392, Water Utilities Corporation
Hobbies and Interests
Data-Driven Business Development, AI and Technology Innovation, Research and Market Intelligence, Strategic Planning and Analysis
Projects
Developed an AI-powered business intelligence dashboard using Streamlit to visualize sales and operational KPIs. The dashboard features interactive filters, role-based views, and year-over-year comparisons to support executive decision-making. I created a custom web server log dataset to simulate customer interactions and transactions, enabling advanced data analysis of sales trends, customer behaviour, and channel performance. The project applied the CRISP-DM methodology and used Python PowerBI, and Plotly to support data modeling, transformation, and visualization. This project demonstrates strong skills in Python programming, data preparation, dashboard development, and business reporting.
Timeline
Attaché Data Analyst
Water Utilities Corporation
01.2024 - 06.2024
BSc (Hons) - Business Intelligence and Data Analytics
Botswana Accountancy College
IGCSE Certificate -
MEGA-SIZE Private School
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