OAITSE SETSHWANE

• Assisted in audits by providing comprehensive financial documentation and answering inquiries from auditors as needed.
• Worked effectively under pressure to meet tight deadlines, prioritizing tasks according to urgency and importance.
• Facilitated smooth interdepartmental collaboration through regular communication about ongoing projects or concerns regarding invoicing/billing issues.
• Billed and invoiced customers accounts on time and accurately
• Collaborated with account managers to ensure accurate invoicing for complex contracts and special projects.
• Cultivated strong relationships with customers, promoting trust through clear communication about billing matters.
• Dealt with problems with calm and professionalism to deliver optimal resolutions.
• Improved billing accuracy by conducting thorough reviews of invoices and account statements.
• Boosted efficiency by identifying areas for improvement within the billing process and suggesting actionable solutions.

-processed supplier payments and invoices

-maintaining and reconciling the general ledger for creditors and staff accounts

-ensuring financial accuracy and adherence to financial regulations during the recording of financial transactions

-collecting revenue from customers and remitting to the bank and reconciling the collections thereafter

-preparing staff payments on time and accurately

-learning customer service etiquette

-training on how to answer the phone and how to talk to customers

-learnt how to solve different problems when dealing with the customer

-learning good communication skills and how to work with a team