OFILE DINTWA

HUMAN RESOURCES

• Updated employee information into database and into their personal files i.e academic stuff and support stuff
• Attended to former industrial class queries and forwarded all complex issues to senior management
• Passed casualty return blocks for acting appointments, promotions, upgrading and any other communication submitted to finance, I.H.S Department and other ministries
• Calculated overtime payments for both permanent and pensionable and former industrial class employees
• Drafted memos and confirmation of employments as and when needed
• Calculated basic salary arrears for backdated promotions/C-Band Multi-tittling and arrears resulted from promotions and upgrading
• Prepared terminal benefits packages, consolidated files of retiring officers, preparing severance benefits for over 30 temporary employees per month end upon completion of temporary engagement
• Undertook any other related duties assigned to meet exigencies of services.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Demonstrated high level of initiative and creativity while tackling difficult tasks.
• Proven ability to learn quickly and adapt to new situations.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Worked well in team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Cultivated interpersonal skills by building positive relationships with others.
• Proven ability to develop and implement creative solutions to complex problems.
• Applied effective time management techniques to meet tight deadlines.
• Worked flexible hours across night, weekend and holiday shifts. ACCOUNTING UNIT
• Created weekly cash forecast for all payments due preceding week
• Assisted Accounting Officer to create and prepare creditors’ and expenditure reports
• Captured over 50 supplier payments per day, prepared relevant documentation at facility level before submitting for payments and increased productivity by 15%.
• Prepared and captured monthly salaries for temporary staff, casual laborers and part-time lecturers and submitting them for payments
• Processed and captured travelling imprest, claims, travel leave concessions and other accounts payable
• Prepared adjustment vouchers for overtime, advertisements and deductions of various forms
• Undertook any other related duties assigned to meet exigencies of services.
• Worked flexible hours across night, weekend and holiday shifts.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Applied effective time management techniques to meet tight deadlines.
  

• Prepared and processed salary payments for temporary employees under Health Services Management
• Attended to all urgent salary payments
• Attended to salaries queries from all facilities
• Calculated overtime payments for both permanent and pensionable and former industrial class employees
• Prepared Casualty Return Blocks for both permanent and pensionable and former industrial class employees
• Calculated scarce skill allowance for 15 facilities per month and submit for payments as and when needed
• Undertook any other related duties assigned to meet exigencies of services, from updating cash forecasts to drafting confirmation of employment letters as per clients’ requests.
• Developed and maintained courteous and effective working relationships.
• Worked flexible hours across night, weekend and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to learn quickly and adapt to new situations.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Worked well in team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Cultivated interpersonal skills by building positive relationships with others.
• Learned and adapted quickly to new technology and software applications.
• Applied effective time management techniques to meet tight deadlines.

• Managed correspondence by keeping all documentation from emails, letters, meeting agendas, and all means of records for future needs, so as to curb delays which are caused by miscommunication
• Have been able to promote consistency, quality and good customer service through following policies and procedures:
• Organizational mission and structure
• Administrative procedures
• Office policies related to clients and their records
• Employment and human resource issues
• Workplace health and safety
• During entire 3 years and 7 months in Human Resource Administration have been able to wear many hats and share variety of responsibilities, ranging from general office duties to customer service
• On day-to-day basis was responsible for answering phones, maintaining filing systems, assisting with scheduling, handling deliveries, and doing data entry, among other tasks
• Monitoring current inventory, ordering supplies, and scheduling deliveries to ensure that company has sufficient amount of necessary materials or equipment
• Maintained and organized office filing system for Corporate Services Unit, updating HR database and processed employees’ and clients’ requests
• Making travel arrangements for constituency office tours for both staff and members of Parliament
• For over 2 years have been able to increase employee productivity capacity through implementation and facilitation of greater education and skills training
• From January 2020 have been conducting in-house training for newly inducted Intern Officers within HR Department and temporary staff from district labor offices i.e
• Laborers, cleaners and gardeners despite of difference in Job descriptions
• Shortlisting for advertised posts and facilitating Competency-Based Interviews for Senior and Junior officers
• Putting together documents needed for General Assembly
• Drafting temporary appointment letters and Acting appointment letters
• Recruiting temporary cleaners, gardeners and laborers from district labor office
• As Constituency Desk Officer was responsible for processing requests from all 57 Constituency Offices in Botswana
• Updating HR database and processing employees’ requests
• Preparing Constituency Office lease reports and Prepaid Electricity Purchase reports
• Compiling Constituency Office inventory needs and supplies
• Shortlisting for advised posts and conducting CBIs
• Preparing Advance on Gratuity calculations for Members of Parliament and submitting packages to Finance.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked flexible hours across night, weekend and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated high level of initiative and creativity while tackling difficult tasks.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Proven ability to learn quickly and adapt to new situations.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Gained strong leadership skills by managing projects from start to finish.
• Worked well in team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated creativity and resourcefulness through development of innovative solutions.
• Learned and adapted quickly to new technology and software applications.
• Proven ability to develop and implement creative solutions to complex problems.
• Applied effective time management techniques to meet tight deadlines.
• Created, prepared, and delivered reports to various departments
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
• Prepared agendas and took notes at meetings to archive proceedings
• Aided colleagues, managers, and customers through regular communication and assistance

• Creating budget forecast for non-permanent staff (Internship officers, casual laborers, temporary officers and constituency office landlords) and submit to Accounting Unit for payments
• Collecting, sorting and dispatching salary advice slips
• Liaising with Labor Department in preparation for employee compensation for on-duty injuries
• Preparing benefits packages for retiring officers and submitting for payment documents of over 50 temporary employees every month
• Preparing and calculating headquarter staff’s overtimes and those of Constituency Officers across all 57 constituency Offices
• Maintain employee information/ data capturing
• Assisting payroll department by providing relevant employee information (leave days, travel leave concessions, work schedules etc.)
• Taking telephone calls and answering employees’ and external clients’ queries about HR-relates issues
• Organizing and maintaining personnel records and updating internal databases (recording sick leaves, maternity leaves)
• Maintaining employee files, filling leave application forms
• Updating leave registers on monthly basis
• Preparing, reconciling and filling of casualty returns (CRs)
• Preparation of files for Appointment and Promotion Board meetings
• Managing new employee orientation, on-boarding, and training programs
• Worked with HR team to coordinate company events.
• Maintained relationships with personnel using strong collaboration and teamwork skills.
• Developed strong written and verbal communication skills.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
• Created and updated tracking spreadsheets using MS Excel.
• Drafted technical documents, social media posts and internal memoranda.
• Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
• Answered phone and performed clerical duties to assist human resources department.
• Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
• Helped plan and implement training sessions to provide employees with skills and knowledge necessary to perform work productively.
• Supported efforts to optimize employee engagement, diversity and inclusion.
• Assisted with performance evaluations and identified areas for improvement to provide opportunities for growth.
• Updated and maintained employee records to respond quickly to requests for information.
• Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
• Advocated for staff members, helping to identify and resolve conflicts.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Developed and implemented onboarding and orientation programs for new employees.
• Created and delivered HR training sessions to staff, managers and executives.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Administered employee benefits programs and assisted with open enrollment.
• Worked alongside global business leader to deploy new training strategies.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
• Completed human resource operational requirements by scheduling and assigning employees.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and monitored employee recognition programs.
• Assisted with writing job postings and job descriptions for boards.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Collaborated with managers to identify and address employee relations issues.

• Preforming all administrative duties assigned to by garage owner
• Purchasing garage stationery and motor parts for 10 motor vehicles per day.
• Making invoices and quotations for vehicle parts -Processing payments and holding petty cash for garage
• Running day to day errands of garage
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Planned coverage needs and organized services to support incoming special events.
• Prepared weekly employee work schedules to meet operational needs