Tshepo Moloko
Francistown
Summary
Dedicated ICT Officer who is responsible in Information Technology and Operational environments. Answering user inquiries regarding computer software and hardware operation to resolve problems, including requirements originating from a field location, and also Entering commands and observe system functioning to verify correct operations and detect errors. Effective problem solver who has shown a proven ability to setup new organizational frameworks as well as to make under-performing operations efficient. Directing organizational efforts with integrity and a focus on successful projects with high adoption rates.
Overview
5
5
years of professional experience
Work History
ICT 'INTERN'
Nyangabgwe Hospital
01.2022 - 01.2024
- Configured IPMS and PIMS.
- Created users on both IPMS and PIMS.
- Responsible for the network servers in the clinics and hospital in the northern region.
- Repairs computers and printers in the hospital and clinics.
- Connected networks in the hospitals and clinics.
- Developed software to be used in the hospital.
- Installed and configured Backup Exec Veritas 10 Backup Server to backup all windows servers and database.
- Assigned user accounts and grant permissions to shared resources.
- Offered information materials or sessions to help team members understand their purpose and how to recognize potential issues that may require support.
ICT OFFICER
Trust Security Service
01.2021 - 08.2021
- Responsible for configuration of windows Active Directory domain.
- Implemented all new software and equipment.
- Monitored and maintained server security.
- Setup Device Pools, Medias, Polices, Backup selection, and Backup Jobs and restore.
ICT OFFICER
North Boys Investments
12.2019 - 01.2021
- Provided software and hardware installations in the company.
- Responsible for configuration of windows Active Directory domain.
- Add security measures to company systems and devices.
ATTACHEMENT
Setlalekgosi Secondary School
08.2018 - 11.2018
- Installed and designed various Group Policy Objects (GPO's) for AD domain.
- Assigned user accounts and grant permissions to shared resources.
- Add security measures to company systems and devices.
- Offered information materials or sessions to help team members understand their purpose and how to recognize potential issues that may require support.
Education
Degree - NETWORK SECURITY AND COMPUTER FORENSIC
Botho University
Francistown, Botswana12-2019
BGCSE -
Francistown Senior Secondary School
Francistown, Botswana11-2013
JUNIOR CERTIFICATE -
Mmei Junior Secondary School
Francistown, Botswana11-2011
Skills
- Technical support
- Installing hardware and software
- Wireless networking
- Server maintenance
- Helpdesk operations
- Information security
- Network maintenance
- Time management
- Attention to detail
- Problem-solving abilities
- Customer service
- Multitasking
Achievements And Awards
Botho University Dean's awarded
Timeline
ICT 'INTERN'
Nyangabgwe Hospital
01.2022 - 01.2024
ICT OFFICER
Trust Security Service
01.2021 - 08.2021
ICT OFFICER
North Boys Investments
12.2019 - 01.2021
ATTACHEMENT
Setlalekgosi Secondary School
08.2018 - 11.2018
Degree - NETWORK SECURITY AND COMPUTER FORENSIC
Botho University
BGCSE -
Francistown Senior Secondary School
JUNIOR CERTIFICATE -
Mmei Junior Secondary School
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