Administrative Clerk Masscash T/A Eureka Gaborone
11.2022 - Current
Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Input data and processed system change to generate accurate reports.
Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Purchased and maintained office supplies.
Supported staff on special assignments and ad hoc projects.
Assisted with onboarding of new employees.
Coordinated and scheduled meetings and appointments.
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