IRETAIL
Omphile Molome
Assistant Manager
Gaborone,SOUTH EAST DISTRICT
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Assistant Manager
Choppies Distribution Center
Gaborone, South East District
04.2024 - Current
- Overseeing the daily operations of the store, ensuring smooth functioning and adherence to company policies and procedures.
- Recruiting, training, supervising, and motivating store staff. Delegating tasks effectively and providing ongoing coaching and feedback to ensure high performance.
- Ensuring exceptional customer service standards are maintained by all staff members.
- Handling customer inquiries, issues, and complaints promptly and professionally.
- Managing inventory levels and ensuring accurate stock control. Monitoring stock movement, conducting regular stock counts, and coordinating with suppliers for timely replenishment.
- Setting sales targets, analyzing sales data, and devising strategies to achieve and exceed sales goals. Implementing promotions and marketing initiatives to drive sales.
- Monitoring store expenses and budgets to optimize profitability. Preparing and analyzing financial reports, and taking corrective actions as necessary to ensure financial targets are met.
- Optimizing store processes and procedures to improve efficiency and reduce costs. Implementing best practices for merchandising, layout, and store cleanliness.
- Ensuring the safety and security of customers, staff, and store assets. Implementing and enforce safety protocols and procedures.
- Ensuring compliance with all company policies and legal regulations, including health and safety standards, employment laws, and retail industry regulations.
- Building positive relationships with the local community and participate in community events or initiatives to enhance the store's reputation and visibility.
- Monitoring store performance metrics such as sales per square foot, customer satisfaction scores, and employee productivity.
- Taking proactive measures to address any issues and capitalize on opportunities.
- Fostering a positive work environment and promote teamwork among staff members.
- Providing leadership and guidance to support professional development and career growth of team members.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Procurement Officer
Companies and Intellectual Property Authority (CIPA)
11.2023 - 04.2024
- Receiving and assessment of requisition
- Inviting quotations from suppliers
- Negotiating with suppliers
- Maintaining an up-to-date record of purchasing activities
- Inputting data into Purchase order System (SAGE ERP)
- Monitoring stock levels to minimize stock outs
- Ensuring timely delivery by tracking orders
- Engaging with suppliers to confirm or modify orders
- Receiving deliveries
- Processing invoices for payment
- Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
Procurement Officer
Ministry of finance (HQ)
Gaborone, South East District
12.2022 - 11.2023
- Vetting of procurement documents ( ITT, EOI, RFQ)
- Preparation of official documents ( Minutes and Savingram)
- Adjudication of Tender documents to assist the Accounting officer`s decision
- Preparation of procurements reports
- Preparation of internal requisitions
- Conducting opening and closing of tenders
- Conducting debriefing meetings to tenderers
- Ensuring compliance of the Public Procurement Act 2021
- Advising other Ministries regarding Public Procurement Act 2021
- Developed and strengthened supplier relationships.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Input, analyzed and reported on data covering all aspects of procurement operations.
Education
Bachelor of Science - Logistics And Supply Chain Management
University of Bolton
Gaborone09.2022
Advanced Diploma - Procurement And Supply (CIPS LEVEL 5)
Institute of Development Management
Gaborone08.2021
International Computer Driving License - Information Technology
Institute of Development Management
Gaborone02.2019
Skills
- Computer driving skills
- Leadership skills
- Great Cogent skills
- Excellent communication skills
- Proficient in Micro Soft Office
Operations management
Team leadership
Employee performance evaluations
Task delegation
Employee scheduling
Decision-making
Time management
Recruiting and interviewing
Customer service
Certification
Lean Six Sigma White Belt
Personal Information
Date of Birth: 06/10/97
Software
IANALYTICS
POS
SAGE
MICRO-SOFT OFFICE
Timeline
Assistant Manager
Choppies Distribution Center
04.2024 - Current
Procurement Officer
Companies and Intellectual Property Authority (CIPA)
11.2023 - 04.2024
Procurement Officer
Ministry of finance (HQ)
12.2022 - 11.2023
Bachelor of Science - Logistics And Supply Chain Management
University of Bolton
Advanced Diploma - Procurement And Supply (CIPS LEVEL 5)
Institute of Development Management
International Computer Driving License - Information Technology
Institute of Development Management
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