Patience Klouvi
Gaborone
Summary
Seasoned culinary professional with a robust background in high-volume kitchens, notably at Bannerloft Guest House. Excelled in ingredient preparation and catering coordination, enhancing kitchen efficiency and food quality. Demonstrated leadership by modernizing processes, reducing wait times by over 30%, and mentoring teams to exceed culinary standards. Skilled in recipe adherence and fostering team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook's Assistant
Julad Catering Services
Gaborone
01.2021 - Current
- Placed orders to restock items before supplies ran out.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Head Chef
Bannerloft Guest House
Gaborone
10.2018 - 01.2020
- Planned promotional menu additions based on seasonal pricing and product availability.
- Hired, managed, and trained kitchen staff.
- Maintained well-organized mise en place to keep work consistent.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Placed orders to restock items before supplies ran out.
- Modernized work processes to reduce guest wait times and boost daily output.
Cook's Assistant
Tradewise and Corporate
Gaborone
12.2017 - 08.2018
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Operated dishwashing equipment and distributed and stored clean pots, dishes, and utensils.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
Internship Student
Cresta Thapama
Francistown
02.2017 - 05.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support, addressing routine, and special requirements.
- Delivered clerical support by handling range of routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Developed and maintained relationships with key internal stakeholders.
Education
Bachelor Of Business And Globalization - Tourism And Travel Management
Limkokwing University of Creative Technology
Botswana, Gaborone 09.2017
Skills
- Ingredient Preparation
- Recipe Adherence
- Food assembly
- Quality Control
- Catering Coordination
Certification
- Certificate Apprenticeship Training Culinary arts- 2010
- Certificate in Amadeus Reservation System- 2018
- Certificate Caregiver Dimentia- 2024
Languages
French
Bilingual or Proficient (C2)
Italian
Beginner (A1)
Timeline
Cook's Assistant
Julad Catering Services
01.2021 - Current
Head Chef
Bannerloft Guest House
10.2018 - 01.2020
Cook's Assistant
Tradewise and Corporate
12.2017 - 08.2018
Internship Student
Cresta Thapama
02.2017 - 05.2017
Bachelor Of Business And Globalization - Tourism And Travel Management
Limkokwing University of Creative Technology