Pelonomi Warona Tsamaase
Gaborone
Summary
Dedicated and experienced Facilities Officer with a proven track record in effectively managing facilities maintenance, promoting a conducive working environment, and implementing cost-effective procedures. Seeking to leverage expertise in advising on facilities management matters and supervising maintenance activities to contribute to the success of National Agricultural Research and Development Institute (NARDI).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facilities Officer
Ministry of Minerals and Energy
Gaborone
01.2022 - 03.2024
- Advised on matters affecting facilities management services, ensuring compliance with organizational standards and regulations.
- ·Promoted a conducive working environment by overseeing maintenance activities and implementing strategies to enhance facility functionality.
- Supervised service providers during maintenance tasks, ensuring adherence to quality standards and safety protocols.
- Implemented cost-effective procedures and policies to streamline facility maintenance processes, resulting in improved efficiency and reduced operational costs.
- Managed outsourced services, liaising with suppliers and contractors to ensure timely delivery of services and adherence to contractual agreements.
- Procured relevant goods and services such as security, cleaning, office accommodation and negotiated contracts, and maintained accurate records of procurement activities.
- Participated in the development of the Institutional maintenance plan, contributing insights and recommendations to enhance facility management practices.
- Collaborated with internal stakeholders and provided support for related activities as directed by supervisors.
- Developed and implemented preventive maintenance programs for facility infrastructure components.
- Ensured compliance with applicable building codes, ordinances, laws, rules, regulations and standards.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
Estate Agent
Propertyworld (PTY) LTD
Gaborone
04.2018 - 12.2021
- Negotiated sales and lease agreement on behalf of clients, ensuring favorable terms and conditions.
- Built and maintained strong relationships with clients, understanding their needs and preferences to provide personalized services.
- Knowledgeable on the real estate laws, regulations and market conditions to provide accurate advice and guidance to clients.
- Coordinated property viewings which lead to providing clients with detailed information and guidance throughout the process.
- Developed relationships with local suppliers such as mortgage brokers, inspectors, appraisers, Deeds Office, and attorneys.
- Developed and implemented marketing plans to promote properties effectively, utilizing online platforms, print media and networks events.
- Advised clients on current market conditions as well as trends in pricing, financing terms, zoning regulations.
- Responded to client inquires promptly and professionally proving information and guidance as needed.
Property Manager (INTERN)
Apex Properties (PTY) LTD
Gaborone
07.2015 - 12.2015
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with suppliers for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Bachelor of Commerce in Real Estate -
Ba Isago University
Gaborone10-2017
Skills
- Facilities Management
- Maintenance Supervision
- Procurement and Contract Management
- Cost Optimization
- Record Keeping and Documentation
- Communication and Collaboration
- Decisive and results orientated
- Attention to Detail
- Team work
- Microsoft Office Suite
- Planning and scheduling
- Time management abilities
- Customer service
Certification
Real Estate Institute of Botswana
Member Number 559
References
- Mr Aaron Somolekae
Deputy Manager-Facilities Management Unit
3656683/3656620/71524747
asomolekae@gov.bw
- Ms Gorata Adams
Office Manager
Propertyworld(Pty)LTD
3972039
- Mr Tebogo Kealeboga
Apex Properties (PTY) LTD
72306382
pm@apexproperties.co.bw
Timeline
Facilities Officer
Ministry of Minerals and Energy
01.2022 - 03.2024
Estate Agent
Propertyworld (PTY) LTD
04.2018 - 12.2021
Property Manager (INTERN)
Apex Properties (PTY) LTD
07.2015 - 12.2015
Bachelor of Commerce in Real Estate -
Ba Isago University
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