Phatsimo Motheo Gamodimo
IT Officer
Gaborone,Botswana
Summary
I am an Information Technology professional with a Bachelor of Science (Honours) in Network Systems Engineering. I have worked as an IT Support Officer at Botswana Post, where I have gained experience in Network Configurations, troubleshooting, installation of routers and other network devices and services, performing network maintenance and system upgrades. I did my internship at Tlokweng College of Education for a year where I also gained experience. I am currently working at Ministry of Communications and Innovation.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
IT Officer
Ministry of Communications and Innovation
Botswana, Gaborone
09.2024 - Current
- Provide hardware and software maintenance services. One of the more routine tasks of IT support officers involve taking care of systems and network maintenance.
- Help users troubleshoot technical issues.
- Manage accounts for onboarding and dismissal purposes.
- Test and evaluate new technology.
- Learning more about systems like Mitel for phones
Intern
Tlokweng College of Education
Botswana, Tlokweng
03.2023 - 09.2024
- Manage user access permissions and credentials
- Set up and manage data backup systems
- Maintain accurate records of hardware inventory, licenses, and warranties
IT Support Officer
Botswana Housing Corporation
Botswana, Gaborone
01.2020 - 08.2020
- Troubleshooting Networks
- Replacing Computer hardware
- Carrying out inventory
- Troubleshooting Printers
- Windows Upgrading Projects in all north Botswana Housing Corporation branches (from Windows 7 to Windows 10)
- Offering support to users; CSA's and other staff members with ICT Softwares used in the Organization
Education
Bachelor of Science - Network Systems Engineering
Botswana Accountancy College
Botswana, Gaborone 08.2017 - 07.2021
Skills
- Customer Service Oriented
- Team Work Skills
- Drive for results
- Innovative
- Trust and Integrity
- Ethics and values
- Management skills
- Confidentiality
- Problem Solving
- Time Management
- Attention to Detail
- Analytical skills
- Record keeping
- Data processing
- Planning and organizing
- Self-driven
Personalstrengthsandcompetencies
- Customer Service Oriented
- Team Work Skills
- Drive for results
- Innovative
- Trust and Integrity
- Ethics and values
- Management skills
- Confidentiality
- Problem Solving
- Time Management
- Attention to Detail
- Analytical skills
- Record keeping
- Data processing
- Planning and organizing
- Self-driven
Personal Information
- Date of Birth: 10/19/98
- Gender: Female
- Nationality: Motswana
references
REFEREES
Charles Nicholas Kaondera
Senior Lecturer (School of Computing and Information Systems)
Botswana Accountancy College)
Cell phone Number: +267 76 600 567
Phone: +267 2410558
Mr. Pedzani IT Technician
Botswana Housing Corporation
Tel: +267 74 689 369
Mrs Ngoni
Principal Computer Programmer Tlokweng College of Education
Cell phone Number: +267 71 401 290
Timeline
IT Officer
Ministry of Communications and Innovation
09.2024 - Current
Intern
Tlokweng College of Education
03.2023 - 09.2024
IT Support Officer
Botswana Housing Corporation
01.2020 - 08.2020
Bachelor of Science - Network Systems Engineering
Botswana Accountancy College
08.2017 - 07.2021
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