PRECIOUS ZEHEKUA KAVEZEDI
Gaborone
Summary
Dynamic hospitality professional highly motivated and customer focused with extensive experience in customer service, food and beverage operations,inventory management and sales. Skilled in engaging clients, ensuring high service standards, and enhancing guest experiences. Adept at working under pressure, handling transactions, and maintaining organized hospitality environments,staff training fostering team development. Passionate about delivering exceptional service and contributing to business success.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Supervisor
Wimpy Riverwalk
Gaborone
06.2025 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety standards and proper equipment usage.
- Managed inventory levels and restocked supplies as needed.
Lounge Host
Nthula Lounge
Gaborone
07.2024 - 02.2025
- Welcomed guests and ensured a pleasant atmosphere in the lounge.
- Managed seating arrangements to optimize guest flow and comfort.
- Prepared guests finger foods and assisted with menu presentation
- Maintain lounge cleanliness and prepare meals for guests.
- Manage stock requests and restocking processes.
- Welcome and register guests using the Gateway, Dragonpass System and process transactions.
- Personalize guest experiences by offering meal service and beverages.
- Ensure timely guest departures to their respective boarding gates.
- Compile and submit daily reports to the General Manager.
Waitress
Lewama Investment
Gaborone
08.2015 - 09.2021
- Provided exceptional customer service and addressed guest inquiries promptly.
- Took orders accurately and communicated them effectively to the kitchen staff.
- Managed dining area cleanliness and ensured a welcoming atmosphere for guests.
Education
Certificate in Hospitality Operations - Hospitality Operations
GABORONE TECHNICAL COLLEGE
GABORONE 09.2021 - 01.2023
Character Building Program - Character Building
Kasane Brigade
Kasane 01.2019 - 03.2019
Ledumang Senior Secondary School
GABORONESkills
- Customer service
- Team work
- Communication
- Time Management
- Honest
- Staff training
- Inventory management
- Operation supervision
Languages
English
First Language
Timeline
Supervisor
Wimpy Riverwalk
06.2025 - Current
Lounge Host
Nthula Lounge
07.2024 - 02.2025
Certificate in Hospitality Operations - Hospitality Operations
GABORONE TECHNICAL COLLEGE
09.2021 - 01.2023
Character Building Program - Character Building
Kasane Brigade
01.2019 - 03.2019
Waitress
Lewama Investment
08.2015 - 09.2021
Ledumang Senior Secondary School