Primrose Gomolemo Kowa
Freelancer, Waiter , Sales Person
Gaborone,GA
Summary
Adept at negotiation and sales presentations, I significantly increased deal sizes at Urban Fresh Meats by implementing customer-centric practices and robust forecasting. My expertise in upselling and fostering continuous improvement cultures has consistently driven business growth, showcasing my ability to lead and exceed targets through effective client relationship management.
Overview
3
3
years of professional experience
Work History
Executive Sales Manager
Urban Fresh Meats
08.2024 - Current
- Influenced organizational change by advocating for the adoption of more customer-centric practices throughout the company.
- Conducted regular competitor analysis to stay informed on industry trends and identify potential threats or opportunities for business growth.
- Implemented robust forecasting techniques to accurately predict revenue outcomes and inform business strategy.
- Launched new product lines successfully, coordinating marketing efforts to drive awareness and interest among target audiences.
- Fostered a culture of continuous improvement within the sales department by encouraging open feedback channels and implementing new ideas for process optimization.
- Increased average deal size by identifying opportunities for upselling additional products or services within existing accounts.
Executive Sales Manager
Motshelo Rotlhe Pty Ltd
09.2022 - 08.2024
- Built a strong referral network through exceptional service delivery, resulting in a consistent flow of new leads from satisfied clients.
- Championed corporate social responsibility initiatives within the organization to improve brand reputation and forge stronger community ties.
- Organized and participated in trade shows and events to generate brand awareness and network with potential customers.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client relationship management.
Waitress
MO's Catering
11.2021 - 08.2022
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Livingstone Kolobeng College
Gaborone 04.2001 -
Skills
Negotiation expertise
Languages
Setswana
Native language
English
Upper intermediate
B2
Timeline
Executive Sales Manager
Urban Fresh Meats
08.2024 - Current
Executive Sales Manager
Motshelo Rotlhe Pty Ltd
09.2022 - 08.2024
Waitress
MO's Catering
11.2021 - 08.2022
High School Diploma -
Livingstone Kolobeng College
04.2001 -
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