Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
SalesManager
Rebecca Letsomo

Rebecca Letsomo

Francistown

Summary

Dynamic hospitality professional with experience at Diggers Inn, excelling in guest relations and event preparation. Proven ability in food preparation and effective planning, enhancing customer satisfaction and operational efficiency. Skilled in multitasking and team collaboration, consistently delivering exceptional service in fast-paced environments.

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Overview

9
9
years of professional experience

Work History

Sales Manager

Own Clothing Boutique
01.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Poultry Farm Manager

Beccalesmo Farm
01.2019 - 06.2022
  • Maintained accurate record-keeping practices, tracking important data such as egg production, mortality rates, feed intake, and vaccinations.
  • Maximized profits with strategic marketing plans aimed at reaching targeted consumer demographics in local markets.

Hospitality Worker

Diggers Inn Francistown
10.2016 - 01.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Education

Bachelor Of Arts - Tourism Management

ABM University College
07.2016

Certificate - Home Economics

Ikageng Girl Guide
Serowe
11.2009

Skills

  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking
  • First aid training
  • Upselling strategies
  • Guest relations
  • Event preparation
  • Reservation management
  • Tourism knowledge
  • Production leadership
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Task prioritization
  • Staff training
  • Computer skills
  • Effective planning
  • Administrative support
  • Team supervision
  • Front desk management

Languages

English
Advanced (C1)

Accomplishments

  • Supervised team of 7 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved problem in our farm which led to good sales.
  • Achieved profit by introducing online marketing for my small business
  • Resolved product issue through consumer testing.

Timeline

Poultry Farm Manager

Beccalesmo Farm
01.2019 - 06.2022

Sales Manager

Own Clothing Boutique
01.2018 - Current

Hospitality Worker

Diggers Inn Francistown
10.2016 - 01.2021

Bachelor Of Arts - Tourism Management

ABM University College

Certificate - Home Economics

Ikageng Girl Guide

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Rebecca Letsomo