Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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REFILWE BENJAMEN

Gaborone,TLOKWENG

Summary

Professional Statement A Focused Administration professional with remarkable record of top performance and the proven ability to apply practical skills to the theory of Accounting, Business Administration and Human Resource Management. Combines strategic and tactical accounting expertise with strong problem-solving skills, sense of accountability and assertiveness. Profession Merits Aptitudes Competencies Class B Drivers’ License – 3 years’ Experience. Customer Service, Leadership and Management Skills, QuickBooks, First Aid, Health and Safety, Business Management, Human Resources Management, Leadership and Management Skills Finance Manager / Account Manager / Finance Department Manager / Senior Accounts Manager. Accounts Officer / Finance Clerk / Accounts Analysis Officer / Accounts Information management Officer. GOVERNANCE/ COMPLIANCE: As a Technician I can define customer and stakeholder needs and constraints, develop plans, reduce ambiguity in Human Resource objectives, develop and manage an efficient project organizational structure, and apply system architecture principles to develop and manage technical requirements to achieve the appropriate balance between resources, schedules, and technical HR, BURS and Accounting requirements. HR MANAGEMENT: Taking charge of the Human Capital portfolios of my clients; I can work for a company or a corporate giant regarding Human Resource Management matters while also seeking advice from Accounts specialist. FINANCE CONTROLLER: Looking after a company's accounts department to ensure everything runs properly. As well as overseeing a team of accountants and my tasks include producing accounts, auditing and monitoring the performance of my department.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Senior Administration Assistant

PRINCESS MARINA & GABORONE DHMT
GABORONE
11.2017 - Current
  • KEY PERFORMANCE AREAS: Payments of creditors &salaries, processing of invoices, hotel allowances, transfer allowances
  • Manage the flow of invoices sent to specifiers for approval
  • Process invoices as per procedure by capturing
  • Resolves accounts Receivables queries and issues
  • Maintains efficient and effective transactional process by receiving source documentation and record according to procedures
  • Ensuring that transactions are properly calculated , recorded and entered into computerized accounting system Implementing financial policies and procedures Maintaining financial files and records Assisting with preparation and calculation of overtime allowance, maternity leave, upgrading of employees Performing various clerical duties including mail sorting, record filing and report typing as well as operating general office equipment of various kinds
  • CUSTOMER SERVICE: Attending to and resolving customer queries and complaints.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Created and maintained databases to track and record customer data.
  • Managed department budgets and generated financial reports for management review.
  • Assisted development and implementation of new administrative procedures.

Administration Assistant – Revenue Collector

SCOTTISH LIVINGSTONE HOSPITAL
MOLEPOLOLE
09.2011 - 10.2017
  • Collecting Cash(Revenue) from Patients Preparing payments both for suppliers and staff Maintaining votes ledger Chasing outstanding customer accounts Resolution of invoice queries including credits Assisting with sale/ purchase ledger duties, cashbooks and payroll Monthly/ quarterly management accounts preparation Communicating clearly and effectively with accounts team Management, monitoring and maintenance of personnel records Ensuring customer satisfaction in administration unit.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
  • Developed strategies to streamline and improve office procedures
  • Created and maintained databases to track and record customer data
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Executed record filing system to improve document organization and management

Education

Bachelor of Accountancy - Accounting And Business

UNIVERSITY OF BOTSWANA
GABORONE
06.2023 - Current

DIPLOMA IN ACCOUNTING AND BUSINESS STUDIES - Accounting

UNIVERSITY OF BOTSWANA
GABORONE
05.2013 - 10.2016

CERTIFICATE IN ACCOUNTANCY AND BUSINESS STUDIES -

JWANENG TECHNICAL COLLEGE
JWANENG
04.2010 - 11.2009

BGCSE -

LOTSANE SENIOR SECONDARY SCHOOL
PALAPYE
02.2008 - 11.2009

Skills

I can offer investment advice and analyseundefined

Accomplishments

  • A typical route is to study eight+ subjects including core subjects
  • Six is usually the minimum number of credits required for university entrance.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Bachelor of Accountancy - Accounting And Business

UNIVERSITY OF BOTSWANA
06.2023 - Current

Senior Administration Assistant

PRINCESS MARINA & GABORONE DHMT
11.2017 - Current

DIPLOMA IN ACCOUNTING AND BUSINESS STUDIES - Accounting

UNIVERSITY OF BOTSWANA
05.2013 - 10.2016

Administration Assistant – Revenue Collector

SCOTTISH LIVINGSTONE HOSPITAL
09.2011 - 10.2017

CERTIFICATE IN ACCOUNTANCY AND BUSINESS STUDIES -

JWANENG TECHNICAL COLLEGE
04.2010 - 11.2009

BGCSE -

LOTSANE SENIOR SECONDARY SCHOOL
02.2008 - 11.2009
REFILWE BENJAMEN