Pastel (computerized accounting)
REFILWE RAMAITISO
Account Technician
Gaborone,GA
Summary
Experienced financial professional with strong expertise in managing credit and collections. Skilled in risk assessment, account reconciliation, and resolving discrepancies. Valued for collaborative teamwork, adaptability, and delivering consistent results. Reliable and adept at navigating changing needs with focus on improving cash flow and minimizing bad debt.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Credit Controller (Part Time)
INITIAL FACTOR (PTY) LTD
03.2023 - Current
- Managed credit control processes, ensuring timely collection of outstanding invoices and reducing aged debt by implementing targeted follow-up strategies.
- Analyzed customer accounts to assess credit risk and established appropriate credit limits based on financial reviews and payment history.
- Collaborated with sales teams to resolve discrepancies and disputes, fostering strong relationships while maintaining company policies on credit management.
- Utilized accounting software to track receivables, generate reports, and analyze trends, enhancing overall visibility into cash flow status.
- Conducted regular audits of customer accounts to ensure compliance with credit policies and identify potential issues before they escalated.
- Implemented automated reminders for overdue accounts, increasing the efficiency of the collections process and improving payment turnaround time.
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Obtained payments and entered details into system.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
Merchandiser
BOKOMO FOODS
06.2021 - Current
- Developed and implemented effective merchandising strategies to enhance product visibility and maximize shelf space efficiency.
- Collaborated with cross-functional teams to ensure timely product replenishment, maintaining optimal stock levels for enhanced customer satisfaction.
- Conducted regular market analysis to identify trends and competitor activities, adjusting merchandising approaches accordingly to remain competitive.
- Utilized inventory management systems to track stock levels and streamline ordering processes, reducing out-of-stock occurrences significantly.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Shop Assistant
PEP STORE
10.2015 - 01.2020
- Assisted customers with product selection, providing knowledgeable recommendations to enhance their shopping experience.
- Managed inventory levels through regular stock assessments and coordinated restocking efforts to ensure product availability.
- Processed customer transactions efficiently using point-of-sale systems, ensuring accuracy in sales and handling of cash.
- Trained new staff on store operations, customer service protocols, and safety procedures to maintain a high standard of service.
- Maintained cleanliness and organization of the sales floor, creating an inviting atmosphere for customers to shop comfortably.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
Education
Desmas Trainers And Consultant
Gaborone, Botswana 04.2001 -
High School Diploma -
BOTHO UNIVERSITY
Gaborone, Botswana 04.2001 -
Skills
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Credit analysis
Cash flow management
Credit control procedures
Document management
Reporting expertise
Software
Timeline
Credit Controller (Part Time)
INITIAL FACTOR (PTY) LTD
03.2023 - Current
Merchandiser
BOKOMO FOODS
06.2021 - Current
Shop Assistant
PEP STORE
10.2015 - 01.2020
Desmas Trainers And Consultant
04.2001 -
High School Diploma -
BOTHO UNIVERSITY
04.2001 -