Ronald Tshepo Tlhatlhanyang
Gaborone
Summary
Motivated, resourceful, and results-driven business oriented with proven ability to efficiently prioritize and manage multiple projects and support C-level executives in fast-paced, high pressure environments. Creative and adaptable self-starter with experience of elegantly navigating through a consistent change of business dynamics. Possessing excellent organizational and management skills, strongly developed communication and interpersonal skills with an ability to use discretion and maintain confidentiality on sensitive and proprietary information. Pro-active detail-oriented team player motivated towards goal achievement.
Overview
20
20
years of professional experience
Work History
Founder and Director
31 Posts Pty Ltd
06.2023 - Current
- Founded a business consultancy with a focus on SMME incubation, assistance in business modelling, accessibility to financing and formulation of business plans, budgeting and revenue generation
- Conducted feasibility study for green energy entities, horticultural farming as well as mining subsidiaries
- Diversified the business to include the retail operation and distributor of goods working with corporate customers, construction, mining and manufacturing
- Assisted 7 startup to date in various industries such as engineering, manufacturing, farming, textile and retail
- Participated in mentoring of Small Medium Enterprises by LEA and simultaneously creating processes and procedures for SMMEs
- Participated in strategy formulation for 3 organizations, devised technologies suitable for those businesses to become efficient
- Successfully identified supply chain channels for equipment and machineries from far East to Botswana that act efficiently with minimum costs
- Involvement in simplifying the supply chain method of transporting frozen and chilled meat from Botswana Meat Commission to parts of Africa using air, road and shipping methods
Category Champion Africa Commodities
Massmart Wholesale
01.2021 - 12.2023
- Ensure the availability of stock at the right prices which lead to competitiveness and profitability
- Collaborating with colleagues across Africa and set the tactical and the strategic plans for the decision pertaining to commodities such as stock availability and oversupply
- Devising alternative supply channels during scarcity of commodities such as maize, oil, wheat, sugar and reached suppliers beyond the region
- Created a fund account for subsidies for customers during the astronomical prices in the market
General Store Manager
Massmart Wholesale
07.2017 - 06.2023
- Deliver excellent service to ensure high levels of customer satisfaction and undertaking store administration duties such as managing budgets and updating financial records
- Motivate the team to achieve the objectives by training, mentoring staff and oversee new staff
- Create business strategies to attract new customers, expand store traffic, and enhance profitability
- Respond to stakeholders’ complaints and concerns in a constructive manner
- Ensuring compliance with health and safety regulations
- Analyzing the reports on buying trends, customer requirements and profitability
- Store growth by 85% 2017 to 2023 on revenue, profitability by 113% in the same period and improved the working capital to 32 days
- Lead the organization into cascading the Global Vendor Anti-corruption policy to the associates which includes practicing ethical conduct when dealing with all the stakeholders
- Engaged the Regional Team (Southern Africa) and National Team (Botswana) Category Managers to improve the sourcing strategy for market segments and special projects to align them with market need and trends
- Built a stakeholder network which resulted in a business eco-system which ensured the organization is the center in the supply chain that is buying from numerous suppliers and selling to many customers
- Spearheaded all the projects relating to Store opening and food safety audits conducted by international auditors (Diversey Consulting) and consistently achieved green mark
- Conducted monthly participatory consultative forums to facilitate discussions on business trends and trainings involving industry related experts
- Enforced the Safety, Health and environmental compliances for the organization and appointed a Safety Coordinator to oversee the Health and Safety and Food Safety programmes for the organization
- Introduced a COVID 19 committee with two Hygiene Officers to deal with compliance related requirements and ensuring a safer workplace
- Drove the business’ investment into the market by affording customers purchasing ability and financial stability to enhance working capital and competitiveness
Acting Country Manager
Massmart Wholesale
11.2021 - 02.2022
- Liaising with head office and writing up quarterly/annual reports
- Researching the country and region thoroughly and adapting strategies accordingly in order to supersede the competitors
- Monitoring performance at all levels and scheduling training as required
- Building professional relationships with staff, clients and suppliers
- Maintaining a good image of the organization at all times by protecting the brand image
Finance and Administration Manager (Assistant General Manager)
Massmart Wholesale
01.2011 - 12.2017
- Managed the relationship with suppliers including sundry
- Reduced Bad Debts provisions by 67%
- Mitigated shrinkage and inventory unaccounted losses and saved 72% from the past years’ losses
- Successfully lead and improved the liquor division and sales growth of 304% in under 3 years
- Acting as a General Manager in the absence of the General manager
Branch Manager
Sefalana Cash and Carry
01.2007 - 12.2011
- Company Overview: Industry – Wholesale FMCG
- Sales and Profitability generation, expenses reduction, staff training, inventory Management and debtors control
- Ensuring profitability between 2007 and 2011 while achieving an average of 75% growth in three branches
- Prepared financial statements for head office
- Developed and communicated business strategies to the branch staff
- Prepared budgets and aligned them with customers’ purchasing capabilities
- Market penetration through customer education and focusing on neglected market segment of hawkers and street vendors who improved by 170% on their purchases
- Industry – Wholesale FMCG
Head of Promotional Quality and Campaigns
Sefalana Cash and Carry
01.2007 - 12.2009
- Established regional merchandising standards in Botswana assisted by other promotional quality campaign committee members
- Carried out stock audits and engaged the suppliers to assist with none moving stocks
Assistant Manager
Sefalana Selibi-Phikwe
01.2006 - 12.2007
- Company Overview: Industry – Wholesale FMCG
- Branch operations assistance, team coordination and practicing trainee learnt materials
- Maximizing efficiency and effectiveness of operations and staff training and assessments
- Acted as Branch Manager in three Branches of Selibi-Phikwe, Bobonong and Letlhakane
- Industry – Wholesale FMCG
Trainee Manager
Sefalana Molepolole
01.2005 - 12.2006
- Company Overview: Industry – Wholesale
- Completing all assigned tasks and assisting with day-to-day operations, participating in meetings, workshops
- Observing and learning from experienced staff members, gaining knowledge of company policies, protocols, and processes
- Taking detailed notes and liaising with Managers, Supervisors, Senior staff and updating records
- Learning about conflict resolution and sitting in on disciplinary hearings
- Traveling to different offices and participating in daily operations as required
- Industry – Wholesale
Education
Master of Science Degree - Strategic Management
University of Derby
Certificate - Innovation and Operations Management
University of Derby
Fundamentals of Buying - Business
Massmart Cooperate University
01.2014
Management Development Programme - Business
University of Stellenbosch
01.2010
Baccalaureus of Technologiae’s Degree - Business Administration cum laude
Central University of Technology Free State
01.2004
Skills
- Decision-making
- Organizational skills
- Effective communication
- Creative problem-solving
- Confidence and willingness to Improve Results
- Focus on customer service
- Lead by example
- Strong attention to detail
- Trustworthy
- Faithful
- Team player
- Coordinator
- MS Word
- MS PowerPoint
- MS Outlook
- MS Excel
- Internet
- Artificial intelligence
- Automation
Accomplishments
- Store growth by 85% 2017 to 2023 on revenue, profitability by 113% in the same period and improved the working capital to 32 days.
- Lead the organization into cascading the Global Vendor Anti-corruption policy to the associates which includes practicing ethical conduct when dealing with all the stakeholders.
- Engaged the Regional Team (Southern Africa) and National Team (Botswana) Category Managers to improve the sourcing strategy for market segments and special projects to align them with market need and trends.
- Built a stakeholder network which resulted in a business eco-system which ensured the organization is the center in the supply chain that is buying from numerous suppliers and selling to many customers.
- Spearheaded all the projects relating to Store opening and food safety audits conducted by international auditors (Diversey Consulting) and consistently achieved green mark.
- Conducted monthly participatory consultative forums to facilitate discussions on business trends and trainings involving industry related experts.
- Enforced the Safety, Health and environmental compliances for the organization and appointed a Safety Coordinator to oversee the Health and Safety and Food Safety programmes for the organization. Introduced a COVID 19 committee with two Hygiene Officers to deal with compliance related requirements and ensuring a safer workplace.
- Drove the business’ investment into the market by affording customers purchasing ability and financial stability to enhance working capital and competitiveness.
Researched Topics
- An investigation of the causes of trade credit settlement issues by the customers in the Small Medium Enterprises: A case study in the Fast Moving Consumer Goods (FMCG) in the Central District Botswana
- An analysis of the financial access by Small Medium Enterprises A CASE STUDY OF BOTSWANA
- An investigation of sustainability of Retail business unit in a Wholesale Corporate parent: A case study in (FMCG) Sefalana Cash and Carry
Timeline
Founder and Director
31 Posts Pty Ltd
06.2023 - Current
Acting Country Manager
Massmart Wholesale
11.2021 - 02.2022
Category Champion Africa Commodities
Massmart Wholesale
01.2021 - 12.2023
General Store Manager
Massmart Wholesale
07.2017 - 06.2023
Finance and Administration Manager (Assistant General Manager)
Massmart Wholesale
01.2011 - 12.2017
Branch Manager
Sefalana Cash and Carry
01.2007 - 12.2011
Head of Promotional Quality and Campaigns
Sefalana Cash and Carry
01.2007 - 12.2009
Assistant Manager
Sefalana Selibi-Phikwe
01.2006 - 12.2007
Trainee Manager
Sefalana Molepolole
01.2005 - 12.2006
Certificate - Innovation and Operations Management
University of Derby
Master of Science Degree - Strategic Management
University of Derby
Fundamentals of Buying - Business
Massmart Cooperate University
Management Development Programme - Business
University of Stellenbosch
Baccalaureus of Technologiae’s Degree - Business Administration cum laude
Central University of Technology Free State
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