Roy Mantswe
Gaborone,Lobatse
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
1
1
year of professional experience
Work History
Retail Store Manager
The Branded clothing Company pty (Ltd)
Gaborone
05.2023 - Current
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
Education
Some College (No Degree) - Business Administration And Management
Supa Brain College
Jwaneng ,botswana Skills
- Performance monitoring
- Merchandise Strategizing
- Stockroom Management
- Sales Leadership
- Retail Employee Training
- Store Opening and Closing
- Shift Scheduling
- Problem-Solving
- Retail Operations
- Visual Merchandising
- Store maintenance
- Staff Management
- Merchandising ability
- Stock management
- Decision-Making
- Financial Oversight
Languages
English
Upper Intermediate
B2
Tswana
Beginner
A1
Timeline
Retail Store Manager
The Branded clothing Company pty (Ltd)
05.2023 - Current
Some College (No Degree) - Business Administration And Management
Supa Brain College