SAEED BASHIR UTHMAN

• Provide patient-centered clinical pharmacy services at Siga Clinic (Gamalete District Council) while upholding high standards of quality and customer care across comprehensive primary healthcare caseload.
• Administer directly observed therapy (DOT) for TB patients and STAT doses for patients under observation and critical STI program.
• Administer PEP and PrEP regimens, targeting high-risk individuals. Conducted prescription analysis to ensure appropriateness of therapy. Initiate and Re-initiate ART for patients while providing detailed adherence counseling. Facilitate adherence counseling sessions to reinforce medication commitment.
• Plan and manage medicine utilization according to established guidelines and protocols. Advise prescribers on alternatives for out-of-stock medicines.
• Advance antimicrobial stewardship to reduce inappropriate antibiotic use.
• Contribute to the development and execution of standard operating procedures (SOPs) and guidelines for pharmaceutical services.
• Manage full inventory cycle, ensuring accuracy in storage and stock maintenance. Maintain precise records of stock levels to optimize inventory control. Execute disposal of expired stock to maintain compliance and reduce waste. Conduct regular stock takes to verify inventory accuracy and prevent discrepancies.
• Prepare dilutions of disinfectants alongside various pharmaceutical consumables.
• Create educational materials for patients and staff regarding rational medicine use, drug interactions, and adverse effects.
• Educate clinic staff and pharmacy support personnel regarding pharmacy policies and guidelines.
• Manage junior personnel and pharmacy students, monitoring performance and aiding in budget preparation for pharmacy unit.
• Compile comprehensive reports on drug management and pharmaceutical care services. Collaborate with clinicians and administrative personnel to address medicine-related inquiries.
• Drive service quality enhancement through audit mechanisms.

Key Responsibilities:

• Procure and distribute medicines to health facilities.
• Store drugs appropriately to ensure safety and quality.
• Discuss treatment options with clinicians and patients to promote rational drug use.
• Dispense patient prescriptions and provide counselling on adherence and adverse drug reactions.
• Manage induction and career growth of employees.

Key Achievements:

Reduced lead time by >50% by digitalizing inventory.
• Through monthly cycle counts, consistently ensured less than 2%; and resolved 100% stock discrepancies.
• Regularly commended for excellent stock tools initiative and 100% accurate report submission.
• Saved millions [BWP] worth of medicines in wastage due to indiscriminate prescribing by implementing facility-specific drug formularies.

• Maintained less than 1% rate of drug expiry, and 0% loss due to damage, theft, and/or pilferage.ilferage.

• Pioneer and Manager (Nov 2012 – Dec 2019).
• Maintained above 90% drug availability for 8 years.

• Acting Head of Pharmacy (Oct 2014 – Jun 2015).
• Restructured inventory system increasing operational efficiency by 60%.
• Exceeded goals by prioritizing tasks and great work etiquette.
• Worked within applicable standards, policies, and guidelines to promote safe working environment.

• Achieved 100% Anti-retroviral Therapy coverage through effective Cluster outreach.
• Increased reporting rate by over 40% by providing On-the-Job training for Nurses in “Good Drug Management Practices” conducted during support supervisory visits.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Managed Extension 2 Clinic pharmacy, busiest PHC facility in Botswana.
• Controlled stock-flow to internal sites as well as peripheral Clinics.
• Dispensed 350 to 400 outpatient prescriptions daily in fast-paced environment.
• Mentored pharmacy students year after year, during their field attachments.
• Installed CHANNEL - Electronic Inventory Software in many clinics, hospitals, and warehouses in Botswana, provided training to over 80 health workers, provided technical support, and facilitated software installation in Zimbabwe and Somalia.
• Actively listened to customers, handled concerns quickly and escalated major issues for Supervisor attention.

• Upheld service standards for pricing, inventory management, dispensing and claiming
• Scrupulously promoted Public-Private partnership (PPP) for Anti-Retroviral Therapy (ART) increasing Clientele from 700 in October 2007 to 2000 Clients by October 2008.
• Managed pharmacy stocks for Cosmetics, Prescription and Non-prescription (OTC) Medicines yielding monthly average sale of $50 000 USD.
• Managed timely submission of invoices and medical aid claims for payment.
• Organized in–service lectures for pharmacy staff thereby implementing sound drug management practices.
• Prepared dilutions; and compounded extemporaneous preparations according to principles of GMP and Standard Operating Procedures.