SARAH GAONE DICHABA
HUMAN RESOURCES BUSINESS PARTNER
GABORONE
Summary
Dynamic HR professional with a proven track record at BUAN, excelling in recruitment, benefits administration, and fostering team unity. Skilled in HR policies development and interpersonal communication, I've driven initiatives that significantly enhanced employee engagement and operational efficiency. My approach blends reliability with a keen problem-solving aptitude, contributing to a positive and productive workplace.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
BUAN
04.2024 - Current
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Implemented cost-saving measures within the HR department, optimizing budget utilization.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Established succession planning processes to ensure leadership continuity within the company.
- Collaborated with leadership to assess and improve policies across board.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Distributed employee engagement surveys to identify areas of improvement.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
Senior Human Resources Officer
BUAN
06.2018 - 04.2024
- Streamlined HR processes for efficiency, saving time and resources across the organization.
- Coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
- Facilitated successful onboarding of new employees with comprehensive orientation programs and training materials.
- Conducted thorough job analyses to develop accurate position descriptions and classifications, improving role clarity within the organization.
- Implemented compensation structures, ensuring fair pay practices throughout the company.
- Managed benefits administration processes to ensure timely enrollment updates and accurate record-keeping systems were maintained consistently throughout the year.
- Assessed and revamped outdated HR policies, aligning them with current industry best practices to ensure legal compliance and operational efficiency.
- Championed employee recognition programs that increased morale and fostered a culture of appreciation within the company.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Recruited top talent to maximize profitability.
Human Resources Officer
BUAN
05.2012 - 05.2018
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
Senior Administration Officer
Department Of National Internship Programme
10.2011 - 04.2012
- Improved communication between Units through the establishment of cross-functional teams and regular meetings.
- Partnered with HR to implement and monitor policies and procedures and recommend changes.
- Developed and maintained productive relationships with internal and external stakeholders to support increased business.
- Assisted in the recruitment process by reviewing resumes, conducting interviews, and providing recommendations for hiring decisions.
- Provided executive support by managing schedules, arranging travel accommodations, and preparing meeting agendas.
- Maintained accurate records for all staff members including performance evaluations, leave requests, and timesheets.
- Served as the primary point of contact for internal staff and external clients, resolving inquiries in a timely manner.
- Coordinated office events, seminars and meetings for staff and clients.
- Enhanced team efficiency by developing and maintaining comprehensive training materials for new hires.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
Administration Officer
Department Of National Internship Programme
11.2008 - 09.2011
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Managed daily payment processing and drafted related financial documents.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Increased customer service success rates by quickly resolving issues.
- Maintained personnel records and updated internal databases to support document management.
Education
Baccalaureus Technologiae (B-TECH) - Human Resources Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
Higher National Diploma - Human Resources Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
Skills
HR policies development
Additional Information
Participated in the transformation and restructuring processes; redeployment of staff, handling voluntary and involuntary exit of staff ( BCA to BUAN 2018)
Offered secretarial services for the Management Consultative Committee and Senior Management Team in BUAN
Appointed on an assignment of re-engineering Human Resources processes from October to December 2011, conducted by the Directorate of Public Service Management.
Appointed as Vice Chairperson of Young Public Officers Leadership Programme for Department of National Internship Programme.
Appointed as Secretary of WITS ( Work Improvement Teams) for Department of National Internship Programme.
Appointed on an assignment as Protocol Officer for the International Organization Organization for Migration meeting from the 23rd to 28th October 2011.
Certification
[HRBP] Training - [4 Months]
Song writing
Passionate gospel singer and composer. This is a gift I have been born with and I started pursuing it in 2020, when I released my first album of 8 self composed songs. I do this at my leisure time and it helps to refresh my mind.
Timeline
Human Resources Business Partner
BUAN
04.2024 - Current
Senior Human Resources Officer
BUAN
06.2018 - 04.2024
Human Resources Officer
BUAN
05.2012 - 05.2018
Senior Administration Officer
Department Of National Internship Programme
10.2011 - 04.2012
Administration Officer
Department Of National Internship Programme
11.2008 - 09.2011
Baccalaureus Technologiae (B-TECH) - Human Resources Management
Cape Peninsula University of Technology
04.2001 -
Higher National Diploma - Human Resources Management
Cape Peninsula University of Technology
04.2001 -
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