Spreadsheet
Semakaleng Kayoyo
Gaborone
Summary
Proven Office Administrator with a track record of enhancing file organization and information security at Zhengtai Group-Landmark Projects JV. Leveraged organizational skills and customer service excellence to surpass team goals, achieving a significant increase in document retrieval efficiency. Expert in filing systems and adept at fostering client relationships, consistently delivering results beyond expectations.
Overview
12
12
years of professional experience
Work History
Filing Clerk/Front Desk Construction Receptionist
Colic & BT Construction Development
10.2023 - 09.2024
- Optimized information gathering and presentations with implementation of practical filing system.
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Followed security protocols to protect sensitive and proprietary information.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Monitored and updated filing systems to meet organization standards.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Maintained physical and computer-based filing systems.
Secretary/Front Office Manager
MATD (PTY) LTD Civil-structural, Water & Engineers
06.2017 - 08.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Created and updated records and files to maintain document compliance.
- Entered data into system and updated customer contacts with information to keep records current.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
Secretary
Zhengtai Group-Landmark Projects JV
10.2013 - 12.2016
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Prepared vendor invoices and processed incoming payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Typist II
Department for Co-operative Development
01.2013 - 06.2013
- Provide typing duties to a group of middle management officers.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Organized and maintained precise confidential personnel files.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Prepared data by compiling and sorting information.
- Verified data entered into database by reviewing, correcting and deleting data.
- Entered data into databases in alphabetic and numerical order.
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
Education
High School Diploma -
Botswana Open University
Palapye12.2021
High School Diploma -
Tlokweng Brigade
Tlokweng, Gaborone11.2013
Skills
- Office Administration
- File Organization
- Information Security
- Filing systems
- Document Preparation
- Organizational Skills
- General office functions
- File/records maintenance
- Time Management
- Customer Service
Timeline
Filing Clerk/Front Desk Construction Receptionist
Colic & BT Construction Development
10.2023 - 09.2024
Secretary/Front Office Manager
MATD (PTY) LTD Civil-structural, Water & Engineers
06.2017 - 08.2019
Secretary
Zhengtai Group-Landmark Projects JV
10.2013 - 12.2016
Typist II
Department for Co-operative Development
01.2013 - 06.2013
High School Diploma -
Botswana Open University
High School Diploma -
Tlokweng Brigade
Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Personal development programsCareer advancementSoftware
Microsoft office
Drop box
Languages
Tswana
Advanced (C1)
English
Advanced (C1)