Shoba Sekar

International Business & Product manager

• Responsible for International Spare parts product management & Oil portfolio, Customer service Marketing and communication at Daimler Trucks AG, Germany
• Mercedes Benz and Fuso Branded oil business peneration and localization of Oil supply in certain regions (Middle East, Latin America, South East Asia and )

Projects / Accompolishments

• Project Lead for After Sales set up for vehicles manufactured in China and exported to other parts of the world.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Project Lead - Business intelligence tool for Retail business monitoring among global Daimler partners - (depolyed external IT vendors and implemented globally from HQ Germany)
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.

Business Manager

• Responsible for Order management of trucks and buses for Thailand market.
• Streamlined internal processes, enhancing operational efficiency and reducing costs.
• Responsible for pricing strategy for vehicles and spare parts for Thailand market.
• Optimized pricing strategies based on market conditions, maximizing profitability while remaining competitive.
• Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
• Developed market intelligence report, created competitive analysis for Thailand market.
• Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
• Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
• Led sales team training initiatives to improve performance and increase revenue generation.

Business Planning - International markets

• Responsible for Exports Business order management
• Handled and coordinated with global Regional Sales Centers / Market performance centers /
  General Distributors for Sales order planning for Daimler Buses India.
• Liaised with Export Inspection Agency for vehicle inspection and obtaining preferential certificate of origin, based on Free Trade Agreements for the respective countries in ASEAN region.
• Arrangement of logistics for global shipment of Daimler Buses from Port of Chennai, India. (SEA, Middle East, Latin America, South Africa, Central
  Africa) Monitoring production plan vs actuals. Production and Shipment planning activities based on production schedule. Co‑ordinate for shipment activities based on vessel schedule / Production
  Plan.
  Preparation of Pre‑shipment documents ‑ with Finance and Taxation for commercial Invoice / Excise Invoice / ARE1 documents at the time for
  movement / Insurance Preparation and arrangement to obtain non‑preferential Certificate of Origin (COO) and preferential Certificate of Origin (AIFTA COO), (ASEAN INDIA FREE TRADE AGREEMENT) To Maintain weekly and monthly reports on Exports Order Sales Update to
  management.
  Project / Accomplishments
  Project Exports – Initiated Export sales process for Daimler Buses India –
  2014.
  Successful development and implementation of International Dealer /
  order Management system (2017‑2018) for Bus Exports Division in Daimler
  India Commercial Vehicles Pvt Ltd. (Global System Implementation –
  Latin America / South Africa / South East Asia / SAARC / Central Africa / Middle East
  Headed and handled several Export related projects eg – AIFTA (ASEAN‑India Free Trade Agreement) certification for Daimler Buses India.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Accounts Administrator

• Accounts Receivables and Accounts Payables.
  GST Submission (General Service Tax, Singapore (every quarter)
• Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
• Preparing Final Audit reports, filing Annual Returns, AGM of the company.
  Bank Reconciliation.
• Following up with the customers for outstandings
  preparation of cost work sheet, preparation of monthly comparative statement.
  Accomplishment: Recovered long pending GST claim of SGD 100,000 (2009 to 2011) by preparing and submitting respective documents with Govt. of
  Singapore, during my tenure at Essar International Singapore Pte. Ltd.
• Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks.
• Enhanced financial accuracy by streamlining the accounts payable and receivable processes.
• Supported annual audit activities, providing documentation and clarification as needed for auditors'' inquiries.

Responsible for International trademark registrations:

• Filing of new trademark applications for registration – domestic and International
  Registration of Trademarks – domestic and International trademark registrations (India, Singapore, USA, Nepal, UAE, Saudi Arabia, Indonesia, South Africa, Malaysia, Thailand etc.)
  Follow up of renewals – domestic and International renewals (all the countries mentioned above)
  Recordal of change of name and change of address and assignment for the clients (domestic and International)
• Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
• Organized files for court proceedings.
• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Projects

• Interaction with Govt. Officials for the Biofuels project / Aviation Project.
• Co‑ordination with suppliers / vendors for Biofuels
• Project / new ventures and processing payments.
  Arranging Weekly and Monthly meetings
  Preparation of documents/ Power Point presentations
• Preparation & Circulation ‑ Agenda / Minutes of meeting

• Preparation of Bank Reconciliation Statements for the various bank accounts of Interpro Global, United States.
• The bank accounts are scrutinized for details like inter‑company transfers and banking charges for which journal entries are also passed in the system.
• Preparation of weekly Accounts Receivables MIS Report ACH (Automated Clearing House) posting and Master posting of transactions to General Ledger.
• Conducting monthly audits for Health Insurance Bills that are sent in from the US. The process involves reconciling the insurance premiums paid to the insurance carrier with the amounts collected from the employees & employer.
• Conducting, quarterly and final audits and audit results for Workers
  compensation policies of various clients
• Improved financial accuracy by conducting thorough account reconciliations and resolving discrepancies.

• Collected data, input records, and protected electronic files.
• Scheduled appointments and meetings, organized materials and prepared rooms.
• Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
• Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.