Subrosa Inesisa Dlodlo

• Served as a dedicated and enthusiastic waitress 5-6 nights weekly.

• Worked as a collaborative team member to achieve the highest level of customer service

• Worked in accordance with all health and safety standa promote wellness and an enjoyable dining experience

• Remained professional and polite under all circumstances
  
• Worked to accommodate patrons with personal dietary preferences and restrictions
• Helped to train new employees when needed.
• Upheld the high standards and extraordinary reputation of the Dodhill experience.

• Bussed and reset tables to keep dining room and work areas clean.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Memorised 30+ menu items plus daily specials and accurately relayed information to customers
• Worked as a strong team member to ensure that customers had the most pleasant dining experiences.
• Maintained the highest standards of safety and hygiene throughout the restaurant as per city and restaurant regulations
• Reported to the restaurant manager and supervisor and completed all assigned tasks.