Tefo Boycee Molao

• Entered data into excel worksheets and updated customer contacts with information to keep records current.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries 5 times a day, booking for trucks, monitoring which truck is at the site, booking clearance with clearing agents and making sure goods are delivered.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Input data and processed system change to generate accurate reports.

• The job's daily tasks were entering client instructions to transact funds from their accounts to the intended account as per instruction.
• One had to be fastidious, as other instructions were bank to bank transacting funds.
• Ensured employee safety through strict adherence to company policies, procedures, and guidelines.
• Maintained accurate inventory levels through diligent record-keeping and effective communication with suppliers.
• Streamlined communication between shifts with detailed shift reports and thorough handover meetings.
• Contributed toward achieving company financial goals through cost-effective resource allocation, reducing waste, and limiting overtime.

The main job was to call customers of the bank upon noticing the need to update an account file. All bank files were opened daily and contacting customers to bring their documents or send certified documents.

• Updated customer contacts with information to keep records current.
• Communicated with customers via phone and email to confirm deliveries of documents.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Input data and processed system change to generate accurate reports.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Improved employee productivity with effective time management strategies for daily tasks.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

The main job was to call customers of the bank upon noticing the need to update an account file. All bank files were opened daily and contacting customers to bring their documents or send certified documents.

• Updated customer contacts with information to keep records current.
• Communicated with customers via phone and email to confirm deliveries of documents.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Input data and processed system change to generate accurate reports.

• Managed network security protocols to ensure sensitive data protection and prevent cyber attacks.
• Provided exceptional IT support for staff members, resulting in increased productivity.
• Implemented disaster recovery plans to minimize downtime during critical situations.
• Implemented robust data backup strategies, safeguarding crucial information from loss or corruption.
• Evaluated emerging technologies and recommended strategic investments that aligned with organizational goals.