Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thabang Ntwayame

Gaborone,GA

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Achieved significant improvements in client service and operational efficiency. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.


Overview

3
3
years of professional experience

Work History

Front Desk& Administrative Officer

Deekay Academy PTY LTD
04.2021 - 05.2024
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Handled calls,collected personal information and managed schedules.
  • Greeted clients and provided them with information and superior service.

Sales and Marketing Personnel

Family Business
10.2015 - 02.2021

-Developed and implemented sales plans to expand customer base and increase customer retention.

-Presented sales,revenues and expenses reports to management.

-Researched competition and developed strategies to stand out against our competitors.

-Informing out clients about our readily available products.

-Conducting marketing campaigns.

Education

Associate Degree in Business Management - Business Management

Limkokwing University of Creative Technology
Gaborone, Botswana
09.2015

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Communication and writing skills
  • Interpersonal skills
  • Computer skills
  • Negotiation skills and sound judgement
  • A strong attention to detail
  • Ability to work with minimal supervision

Languages

English
Native language

Timeline

Front Desk& Administrative Officer

Deekay Academy PTY LTD
04.2021 - 05.2024

Sales and Marketing Personnel

Family Business
10.2015 - 02.2021

Associate Degree in Business Management - Business Management

Limkokwing University of Creative Technology
Thabang Ntwayame