Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Timeline
Generic

Thabiso Welile Mphee

Service Consultant: Group Business
Gaborone,Botswana

Summary

Motivated individual who thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures. Always eager to learn more to better serve all stakeholders.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Service Consultant

Botswana Life Insurance Limited
Gaborone, South East
09.2019 - Current
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Applied good technical and analytical skills and knowledge of Microsoft Office on daily basis.
  • Documented problems and corrective actions to maintain records.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed large corporate clients and met their daily request and needs
  • Developed documentation and logs of implemented solutions and generated and submitted reports.
  • Compiled monthly claims reconciliations, financial spreadsheets and organizational charts to support business operations and improve office organization.

Data Capturer

Botswana Life Insurance Limited
Gaborone, South East
06.2019 - 08.2021
  • Entered client information into databases quickly and with minimal errors.
  • Gathered and submitted observational information in addition to required data points.

Education

Post Graduate Diploma Financial Planning - Financial Planning

Nelson Mandela University
Port Elizabeth
01.2019 - 12.2019

Bachelor of Commerce - Financial Planning

Nelson Mandela University
Port Elizabeth
01.2015 - 01.2017

Bachelor of Science - Mathematics And Finance

University of Botswana
Gaborone
01.2012 - 01.2014

Skills

Complaint resolution

Estimating skills

Fast learner

Good attention to detail

Highly dependable

Certification

Certificate of Proficiency: Long term insurance

Accomplishments

  • Passed CFA Level 1 exam
  • Top 3 student in university program

Software

Microsoft office

Timeline

Service Consultant

Botswana Life Insurance Limited
09.2019 - Current

Data Capturer

Botswana Life Insurance Limited
06.2019 - 08.2021

Post Graduate Diploma Financial Planning - Financial Planning

Nelson Mandela University
01.2019 - 12.2019

Bachelor of Commerce - Financial Planning

Nelson Mandela University
01.2015 - 01.2017

Bachelor of Science - Mathematics And Finance

University of Botswana
01.2012 - 01.2014
Thabiso Welile MpheeService Consultant: Group Business