Thato Sebego
Transactional Banker - Senior Product Developer
Gaborone
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal-oriented manager with distinguished experience in Financial industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales and Product Development Leader offering exceptional record of achievements over 24-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of Product Development and Implementation
Absa Bank Botswana
01.2020 - 12.2023
- Drove adoption of best practices for project management within the organization as a whole by introducing standardized processes and documentation methods.
- Collaborated with sales and marketing teams to develop go-to-market strategies that maximized revenue potential.
- Conducted market research to identify new opportunities for growth, leading to the introduction of successful new products.
- Regularly reviewed competitor offerings to ensure our products remained at the forefront of industry trends and innovations.
- Championed innovative solutions by encouraging open dialogue among team members and embracing experimentation.
- Oversaw budget allocation for product development projects, ensuring optimal resource utilization.
- Built strong relationships with key stakeholders across departments, enhancing collaboration on critical projects.
- Enhanced product development process by implementing agile methodologies and streamlining team communication.
- Negotiated contracts with suppliers and manufacturers, securing favorable terms that benefited both parties involved.
- Managed vendor relationships for cost-effective sourcing of materials and components, reducing production costs.
- Mentored junior team members in best practices for product management, fostering a culture of continuous improvement.
- Established clear product vision and strategy, aligning business goals with customer needs.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
Head of Product Development
Barclays Bank Botswana
04.2016 - 12.2019
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
- Strengthened communication between departments by implementing regular status update meetings and centralized documentation systems.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Translated information highly technical in nature to investors and senior staff and aligned product strategy with market.
- Drew from market data to assess product health and drive success.
- Presented progress updates and reports to executive leadership, demonstrating expertise in communicating complex concepts clearly and concisely.
- Led successful product launches by coordinating with marketing, sales, and support teams to ensure seamless rollout and positive customer experience.
- Established strong research and development pipeline, ensuring continuous flow of new products to meet market demands.
- Optimized product lifecycle management, resulting in reduced costs and improved operational efficiency throughout the organization.
- Supported staff development, promoting personal achievement and retention as best strategy for long-term organizational health.
Head of Cash Management
Barclays Bank Botswana Limited.
04.2013 - 03.2016
- Leading the Cash Management function in Botswana and to drive and uphold the product management disciplines across the entire corporate business {including Infrastructure (branches) efficiency}: Market Analysis & Sizing, Segmentation, Buyer Behaviour, Competitor Analysis, Pricing, Costs & Revenues, Product Design & Definition, Innovation, Product Positioning, Feedback Systems and Business Planning.
- Conscientious allocation of resources to effectively meet the Bank’s strategy and to drive the highest service for enhanced shareholder value
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with other teams, in particular Relationship Management and Wholesale Operations.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Acting Head of Cash Management
Barclays Bank Botswana Limited.
06.2012 - 01.2013
- To lead the Cash Management function in Botswana and to drive and uphold the product management disciplines across the entire corporate business {including Infrastructure (branches) efficiency}: Market Analysis & Sizing, Segmentation, Buyer Behaviour, Competitor Analysis, Pricing, Costs & Revenues, Product Design & Definition, Innovation, Product Positioning, Feedback Systems and Business Planning
- To assist in allocating resources effectively in order to meet the Bank’s strategy and to drive the highest service for enhanced shareholder value.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Head of Sales, Cash Management
Barclays Bank Botswana Limited.
01.2010 - 05.2012
- The primary objective in this role was to maximize the bank’s earnings through the sale of Cash Management solutions to targeted corporate clients
- Success accomplished by winning new client mandates, expanding existing relationships, and protecting current business flows
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Delivered engaging presentations at industry events, showcasing company offerings and attracting prospective clients.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- Established a robust pipeline of prospects through diligent prospecting efforts, leading to consistent increases in new business opportunities.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Ensured brand consistency across all communication materials by working closely with marketing colleaguesi.
Head of Client Services Group
Standard Chartered Bank Botswana Ltd.
03.2008 - 12.2009
- The role objective was the management of day-to-day service delivery of Client Service Group (CSG), a team strategically aimed at executing continuous service delivery post implementation of all transactional banking solutions for corporate clients.
- Collaborated with internal departments to develop integrated solutions for complex client challenges, resulting in successful project completions and satisfied corporate customers.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Fostered a culture of collaboration within the team by encouraging open dialogue and idea sharing, resulting in creative problem-solving approaches between the Transactional Banking and CSG Teams.
- Conducted comprehensive market research to identify new business opportunities, driving expansion into untapped sectors.
Transaction Banking Sales Manager
Standard Chartered Bank Botswana Limited.
08.2006 - 02.2008
- After several years as a Head of Solution Delivery, I assumed a more sales orientated role as a Transactional Banking Sales Manager
- The role covered the sales and management of Transactional Banking solutions for all Wholesale Banking clients
- This was a revenue driven role that covered selling of both cash and trade products to fulfill the targets that were set year on year
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Head of Solution Delivery – Transaction Banking
Standard Chartered Bank Botswana Limited.
04.2004 - 07.2006
- Aligned with the Group and Regional Teams in devising strategic direction for channels in Botswana
- Drawing up plans to implement the strategy within agreed time frames
- Acting as the single focal point for all complex client implementations, and be the escalation point for all other implementations
- Ensuring the implementation managers are trained and follow the bank’s devised and agreed methodology for all complex and regional implementations
- Ensuring that the country adopts and follows the Group Solution Delivery Standard Operating Model and enforcing the key control standards.
Cash Management Sales Manager
Standard Chartered Bank Botswana Limited.
11.1999 - 03.2004
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Bachelor of Science - Computer Science
University of Botswana
Botswana 04.2001 -
High School Diploma -
St Josephs College
Gaborone, Botswana 04.2001 -
Gaborone West Junior Community School
Gaborone, Botswana1991
Lesedi Primary School
Gaborone, Botswana1989
Skills
Product Knowledge
Career Aspirations
- Develop towards becoming Corporate Director in the next 2 to 3 years
- With my extensive operational experience, my secondary career choice is becoming a Bank CIO.
Currentposition
Head of Cash Management (Botswana), Corporate Banking, Cash Management, B6, 1st Floor, Barclays House, Plot 8842, Khama Crescent, Gaborone, Botswana, thato.sebego@gmail.com, +267 71391739
Education - Highestlevelacademic
2nd Year BSc Computer Science
Mobility
I have traveled to different countries on various tasks during my career without any problems. The longest period of stay has been 1 month in India. My exposure energises me as an individual to seek opportunities in other countries, other than my home base for further career development as well as an opportunity to work with different people and different environment., I generally consider myself a cross-functional/ cross-business resource since I believe I have gained enough knowledge/ skills to manage any business at a senior management level.
Trainingprogramsattended
- Learning for Performance – Botswana
- Effective Working Capital Solutions – Kenya
- Engaging People – Botswana
- 2-day IDEAL Programme - Botswana
- Business Goal Management – Kenya
- SPIN Training – Ghana
- Core Cash Training – Kenya
- Working Capital Solutions – Kenya
- Credit Skills Assessment Programme – Botswana
- CertICM - Botswana
- Bourse Games – Zambia
- DC&G Training – Botswana
- Multinational Cash Management Implementation – South Africa
Driverlicensenumber
30471
Driverlicenseclass
B
Cellnumber
+267 71391737/ +267 72107764
Personal Information
- NID Number: 975216008
- Date of Birth: 08/24/76
- Gender: Male
- Nationality: Motswana
- Marital Status: Married
Languages
English
Setswana
References
- Mr Keletso Setimela, Director Commercial Banking, Absa Bank Botswana, +267 71666620
- Mr. Seseti Mogami, Director, Tram Holdings P.O. Box 415, Gaborone, +267 71300429
- Mrs Thato Mmile, Head of Legal and Compliance, Access Bank Botswana, Gaborone, +267 71333454
Certification
CM - Certified Manager Certification
Farming, Camping, Trail Hiking
My off-duty time is mostly spent in cattle farming, wilderness camping and trail hiking as I have a strong liking and appreciation of nature.
Timeline
Head of Product Development and Implementation
Absa Bank Botswana
01.2020 - 12.2023
Head of Product Development
Barclays Bank Botswana
04.2016 - 12.2019
Head of Cash Management
Barclays Bank Botswana Limited.
04.2013 - 03.2016
Acting Head of Cash Management
Barclays Bank Botswana Limited.
06.2012 - 01.2013
Head of Sales, Cash Management
Barclays Bank Botswana Limited.
01.2010 - 05.2012
Head of Client Services Group
Standard Chartered Bank Botswana Ltd.
03.2008 - 12.2009
Transaction Banking Sales Manager
Standard Chartered Bank Botswana Limited.
08.2006 - 02.2008
Head of Solution Delivery – Transaction Banking
Standard Chartered Bank Botswana Limited.
04.2004 - 07.2006
Bachelor of Science - Computer Science
University of Botswana
04.2001 -
High School Diploma -
St Josephs College
04.2001 -
Cash Management Sales Manager
Standard Chartered Bank Botswana Limited.
11.1999 - 03.2004
Gaborone West Junior Community School
Lesedi Primary School
CM - Certified Manager Certification
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