Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Projects
Timeline
Generic

THOKOZANI VUNDLA

Gaborone,SE

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful Telecommunications Engineer consistently responds to wide range of technical challenges with focused and creative approach. Proven ability to effectively manage telecommunications systems, lead projects and operations while ensuring alignment with company objectives, keen ability to troubleshoot and resolve issues efficiently. Adept at analyzing complex technical requirements and translating them into innovative solutions that enhance overall system performance. Well-versed in the latest industry trends and technologies, with a keen ability to troubleshoot and resolve issues efficiently. Committed to staying abreast of emerging technologies to drive continuous improvement in telecommunications infrastructure. Seeking opportunities to contribute technical acumen and problem-solving skills to a dynamic organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Freelance Network Engineer

ITARMI
01.2023 - Current
  • Responsibilities: Provide comprehensive network engineering service to clients through ITARMI platform, specializing in telecommunication and IP network installations, configuration, and optimization
  • Collaboratively designed, implemented, and troubleshoot network infrastructure to meet client’s requirements
  • Collaborated closely with clients to assess their network needs and proposed effective solutions
  • Maintaining strong reputation for professionalism and reliability, resulting in positive feedback and recurring engagements
  • Adapting quickly to new technologies and ensuring delivery of cutting-edge network solution
  • Developed comprehensive documentation for network design, configuration standards, and operational procedures

Telecommunications Engineer Specialist

Hapcore Technologies
01.2021 - Current
  • Network Administrator responsibilities: Installation and configuration of network devices, providing post-installation support and maintenance services
  • Conducting thorough network analysis to identify and troubleshoot issues, ensuring optimal performance and reliability
  • Collaborating with customers to understand their needs and providing tailored solutions
  • Diagnosing and resolving internet connectivity issues faced by clients
  • Conducting surveys, assessing network requirements, and implementing solutions tailored to customer needs
  • Conducting systems analysis and performance, monitoring and identifying opportunities for improvement and implementing solutions to enhance efficiency and productivity
  • Analyzing network performance, and energy usage by providing data insights and KPIs
  • Technical Sales Representative responsibilities: Generating quotations and invoices, managing orders, and preparing delivery notes with diligent attention to detail
  • Assisting in sales process by effectively communicating technical details to clients
  • Collaborating with vendors and suppliers to procure telecommunications equipment and services
  • Project Coordinator/Team Leader Responsibilities: Leading project teams, attending project site visits, and contractor meetings
  • Providing support to management and coordinating daily business functions, including creating reports, invoices, and RFQs
  • Managing efficiencies, ensuring quality of work, and dealing with vendors and contracting companies.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions
  • Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems
  • Enhanced customer satisfaction with timely resolution of technical issues, ensuring optimal service quality
  • Coordinated installation of new users and relocations of existing users
  • Installed and maintained systems and analyzed users' needs
  • Developed and maintained courteous and effective working relationships
  • Excellent communication skills, both verbal and written
  • Demonstrated leadership skills in managing projects from concept to completion
  • Worked effectively in fast-paced environments
  • Proved successful working within tight deadlines and a fast-paced environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Organized and detail-oriented with a strong work ethic
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively

Telecommunications Engineer Attache Intern

Mascom Wireless
01.2018 - 01.2018
  • Was engaged in different technical departments mainly RAN, Value-Added Services, Core Services and Network Management and my responsibilities were but not limited to: Performing operations and maintenance related tasks on Value Added Services (VAS) applications and proactive measures to identify problems
  • Interacting with product management team to ensure quality of service is maintained, identify, and prioritize improvements
  • Monitoring and analyzing system performance through applications
  • Supporting internal and external customer needs and requests
  • Preparation and presentation of reports on service performance, usage, and availability
  • Monitoring and recording incoming and outgoing calls for quality assurance
  • Analyzing data to identify trends, patterns, and areas for improvement
  • Creating reports and visualizations to present call data findings and collaborating with other teams to enhance communication.
  • Monitored overall network performance
  • Used visual studio to prepare and evaluate network diagrams, floor plans and site configurations for both new and existing facilities
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Developed and maintained courteous and effective working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Cultivated interpersonal skills by building positive relationships with others
  • Learned and adapted quickly to new technology and software applications

Education

Computer And Telecommunications Engineering -

Botswana International University of Science And Technology
11.2019

Botswana General Certificate of Secondary Education -

Gaborone Senior Secondary School
Gaborone
10.2013

Skills

  • Project supervision
  • Network administration
  • Service management
  • Power BI
  • Customer management
  • Technical reporting
  • Technical support
  • Data analyst
  • Network design and optimization
  • Systems analysis
  • Operations Support
  • Team leadership
  • Problem solving
  • Business administration
  • Network Security Implementation

Certification

  • Cisco Certified Network Professional (CCNA)
  • ITIL Foundation Certificate in IT Service Management
  • Data Science and Machine Learning
  • Enterprise System Management and Security
  • Google Data Analysis Professional Certificate

Affiliations

  • Engineering Registration Board Botswana (ERB)
  • Botswana Institute of Engineers (BIE)

Projects

BoFiNet Environmental Management and Monitoring System (EMMS) project| 2021-2022

Project Engineer, Leading and monitoring the project installation team to make sure that the project was done withing the scope and speculated time and costs.

  • Responsible for handling finances and procurement of installation consumables materials,
  • Configuring system devices, backhaul and post installation commissioning with the contracting personnel.,
  • Post installation reporting both written and verbal presentation.,
  • System auditing and analysis

BTCL Migration of DSL Customers to Radwin Radio and Base stations|2023

 Project Engineer, Leading and monitoring the installation team.

  • Configuring Radwin Radios and router and post installation commissioning.
  • Report/job card writing and invoicing the works.
  • Making sure that the installation materials and tools are used properly.
  • Communicating with the customers and ensuring customer satisfaction.

Provision of RF Network Infrastructure Audit for Mascom Wireless BTS Sites|2023

  • Project Lead, Leading and monitoring the rigging personnel.
  • Ensuring correct information capturing and records keeping.
  • Reporting to the project manager.
  • Providing critical data on the environment around the site’s coverage areas and site equipment such as tower, feeder cables, earthing, antennas, microwave dish.

Timeline

Freelance Network Engineer

ITARMI
01.2023 - Current

Telecommunications Engineer Specialist

Hapcore Technologies
01.2021 - Current

Telecommunications Engineer Attache Intern

Mascom Wireless
01.2018 - 01.2018

Computer And Telecommunications Engineering -

Botswana International University of Science And Technology

Botswana General Certificate of Secondary Education -

Gaborone Senior Secondary School
THOKOZANI VUNDLA