Thulaganyo Segotso
Senior Customs Officer
Kalamare
Summary
I am an enthusiastic individual with a solid educational foundation as proven by my excellent academic record. I am currently a Senior Customs Officer in the Botswana Unified Revenue Service since 2015 to current. I have worked as assistant customs officer than a revenue officer and later got promoted to Senior Customs Officer the post I currently hold. I am an individual who is eager to learn and grow.
Professional with solid background in customs operations, compliance, and regulatory enforcement. Skilled in risk assessment, import/export procedures, and law enforcement Operations. Strong focus on team collaboration and achieving results. Adaptable and reliable, ready to meet changing needs and ensure smooth customs processes.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Senior Customs Officer
Botswana Unified Revenue Services
Gaborone, South East District
01.2020 - Current
- Conduct operations, patrols and roadblocks
- Inspection of cargo
- Monitor offence cases
- Monitor disposal of goods
- Prepare and Submit Reports
- Supervising 3 officers
- Coordinated efforts with other law enforcement agencies during joint operations targeting organized crime networks involved in smuggling activities.
- Streamlined trade facilitation initiatives, supporting business growth and economic development.
- Managed a team of customs officers, fostering a professional and efficient work environment.
- Led enforcement actions against non-compliant traders or agents, ensuring appropriate penalties were levied as per the established law.
- Enhanced customs processes by implementing risk-based inspection techniques for improved compliance.
- Spearheaded anti-smuggling operations, reducing instances of illegal importations into the country.
- Developed, planned and participated in tactical operations.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Identified contraband items and seized according to customs laws.
- Prevented illegal trafficking of people and narcotics.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Mentored junior officers within the department, contributing to their career growth and development.
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
Revenue Officer
Botswana Unified Revenue Services
Gaborone, South East District
01.2018 - 01.2020
- Receipting of 30 EFT payments per day.
- Reconciliation and acknowledgment of 40 payments per day
- Follow up of non-compliant taxpayers
- Receive and dispatch documents to clients
- Receipting of about 20 transactions from suspense account into Lekgetho live
- Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
- Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
Assistant Customs Officer
Botswana Unified Revenue Services
Kasane , CH
01.2015 - 01.2017
- Processing 20 declarations
- Processing 50 payments/ collect correct revenue
- Prepare 5 adjustment vouchers
- Prepare paying in vouchers
- Identify, inform and follow up debtors
- Conduct physical searches cashier
- Conduct patrols, road blocks and operations
- Detain/ seize goods
- Conducted risk assessments on incoming cargo to prioritize inspections based on potential threats or non-compliance issues.
- Safeguarded national security by preventing the entry of prohibited items through vigilant inspection practices.
- Streamlined the processing of import and export documentation, resulting in faster release times for goods.
- Educated importers and exporters about regulatory requirements to promote voluntary compliance within the trade community.
- Collaborated with colleagues to resolve complex cases involving tariff classifications and valuation disputes.
- Assisted senior officers in managing daily operations at ports of entry while maintaining a strong focus on efficiency and compliance.
- Enhanced customs compliance by conducting thorough inspections of incoming shipments.
- Supported national security objectives by enforcing import/export regulations and ensuring compliance with trade agreements.
- Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
- Prevented the smuggling of illegal goods through diligent inspection of vehicles, luggage, and cargo containers.
- Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals.
Accounts Assistant (trainee)
Public Procurement And Asset Disposal Board
Gaborone, South East District
01.2014 - 01.2015
- Creditor reconciliation
- Process payment for accounts payable
- Bank reconciliation (current and call account)
- Control and reconciliation of petty cash in accordance laid out procedures
- Other ad hoc duties
- Effectively managed cash flow by regularly reviewing outstanding invoices and following up on overdue accounts promptly.
- Collaborated on cross-functional teams to improve overall business performance through strategic financial planning.
- Prepared journal entries and entered into system using [Software].
Audit Trainee
Deloitte & Touché Botswana
Gaborone, South East District
01.2013 - 12.2013
- To test that the payable balances for the following assertions; existence, completeness, rights and obligations, classification and understandability
- To test receivables for existence, valuation and classification
- To determine the completeness and accuracy of the payables and accrual balances as disclosed in the entity records
- To ensure that the liabilities as at the yearend are not materially misstated
- Ensured timely completion of audit tasks by efficiently managing workload under tight deadlines without compromising quality or attention to detail.
- Collaborated with audit team members to complete assignments on time and within budget constraints.
- Supported senior auditors in planning engagement strategies based on clients'' risk profiles and business objectives.
- Performed detailed testing of account balances, transactions, and disclosures to ensure accuracy and completeness of financial records.
- Reviewed client documentation, including invoices, bank statements, and contracts, to verify accuracy and identify discrepancies.
Education
Master of Science - Fiscal Studies
National University of Science & Technology
Bulawayo,Zimbabwe 08.2024 - Current
Bachelor - Accountancy
University of Botswana
Gaborone, Botswana 01.2010 - 01.2014
Botswana General Certificate of secondary Education -
Shoshong Senior Secondary School
Shoshong, Botswana 01.2008 - 01.2009
Skills
leadership qualities
Adaptability to change
Team player attitude
Continuous learning mindset
Strong analytical skills
Timeline
Master of Science - Fiscal Studies
National University of Science & Technology
08.2024 - Current
Senior Customs Officer
Botswana Unified Revenue Services
01.2020 - Current
Revenue Officer
Botswana Unified Revenue Services
01.2018 - 01.2020
Assistant Customs Officer
Botswana Unified Revenue Services
01.2015 - 01.2017
Accounts Assistant (trainee)
Public Procurement And Asset Disposal Board
01.2014 - 01.2015
Audit Trainee
Deloitte & Touché Botswana
01.2013 - 12.2013
Bachelor - Accountancy
University of Botswana
01.2010 - 01.2014
Botswana General Certificate of secondary Education -
Shoshong Senior Secondary School
01.2008 - 01.2009
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