Thuso Moloko
Gaborone
Summary
Results-driven professional with expertise in overseeing complex projects and driving organizational growth. Known for fostering team collaboration and adapting to changing project requirements. Skilled in strategic planning and effective communication.
Strategic professional with strong background in managing complex projects and driving impactful results. Proven ability to lead cross-functional teams, adapt to evolving priorities, and deliver strategic initiatives. Adept at fostering collaboration, optimizing processes, and leveraging analytical skills to achieve organizational goals. Known for reliability, adaptability, and strategic thinking.
Overview
22
22
years of professional experience
Work History
Strategic Projects Manager
12.2018 - Current
- Define the project scope, cost and time and agree with team members as well as the Managing Director
- Aligning projects with the company’s mission and objectives
- Collaborating with managers regarding project execution
- Review project plans with the Managing Director and all other team members
- Organize and facilitate meetings with the project team, driving clear goals and agendas including timely follow up on action items
- Make estimates of the funds required for both short term and long-term objectives of the organisation
- Manage the company’s financial accounting, monitoring, and reporting systems
- Ensure compliance with accounting policies and regulatory requirements on all projects
- Reviewing, monitoring and managing budgets
- Produces monthly management reports, detailing performance against KPIs and develop action plans to mitigate any deviance from plans
- Achieve a proper mix of debt and equity to minimize cost and maximize operational profit
- Assist management to make financial decisions with regards to project selection and implementation
- Undertakes project closure and ensures key learnings are recorded for future projects
Sales Manager
Aip Botswana
11.2016 - 11.2018
- Manages the sales cycle from inception to execution
- Analyzing the petroleum industry in order to inform the commercial aspect of the annual strategy plan
- Developing product plans for the different products and services that the company has on offer
- Development of departmental budgets and consolidation into a yearly budget
- Monitoring of expenses vs budget and developing action plans against
- Development of Key Performance Indicators and monthly reporting on such
- Taking part in the design, development and execution of various petroleum projects in coordination with Engineering as well as Finance
- Coordinating the development of policies and procedures to ensure the smooth running of the sales department
- Ensuring the company maintains its ISO certifications (ISO9001:2015, ISO45001:2018)
- Identifies and generates leads through networking, cold calling and marketing
- Creating and managing the company brand guidelines and standards and ensuring that all departments comply with such
- Coordinates and leads service review meetings to ensure customer satisfaction
- Staff recruitment and management
- Develop communication guidelines for key customers and put in place metrics to ensure tracking of customer satisfaction
- Inventory management of product; ensuring that customer orders are fulfilled to the required schedule and required quantities
- Investigating and resolving deviations from the customer order schedule
- Ensure an efficient customer after sales support system, by putting in place a robust customer communication platform and feedback sessions
- Ensure that all transactions in the CRM system are kept up to date and give accurate data for analysis
- Cold calling to promote products as well as visiting existing customers to discuss requirements and influence sales
- Ensuring that all customers are invoiced and following up with payments
- Preparation of management reports
Assistant Contract Manager
Unitrans Botswana
04.2014 - 10.2016
- Assisting the Area manager in managing company transportation contracts with international oil companies worth a combined revenue base of over P200 million (Engen, Puma and Chevron)
- Taking part in customer led project plans (e.g. promotion plans, annual SHEQ (Safety, Health, Environment and Quality) audit plans)
- Planning and scheduling delivery plans
- Human resource planning, scheduling of human resource, organizing training plans, leave plans etc.
- Planning and coordinating collection of petroleum products from various depots in South Africa, Namibia and Mozambique
- Replenishing fuel stock levels and maintaining optimum stock levels of customer filling stations
- Coordinating with the fleet maintenance team to ensure that vehicles are presented to the workshop on time and with minimal impact to the delivery schedule
- Fleet management through monitoring of fleet management software and analyzing data generated by such (e.g., driver hours, fuel usage, looking out for unauthorized stops)
- Cost center management and budgeting
- Attending to customer queries
- Ensuring that the department complies to set Occupational, health and safety (OHS) standards as set forth in the company policies and procedures
- Monthly sales forecasting
- Produce weekly and monthly reports on Key Performance Indicators
- Performance management of contract staff
- Reconciliation of contract revenue and ensuring that all data pertaining to the work done for the month is accurately reported and matches with what has been submitted to accounts and the client
- Taking part in daily supplier meetings to manage the delivery schedule and thereby reduce supply interruptions
- Monitoring contract KPIs and developing action plan to address deviations
- Taking part in CAPEX planning meetings with other departments, developing procurement plans for
Sales Manager
Kgalagadi Breweries Limited
08.2003 - 10.2007
- Prepare annual and quarterly sales budgets for KBL products in designated area
- Working with finance to ensure that sales are accurately captured in the ERP system
- Conducting consumer surveys to monitor trends in the industry
- Prepare departmental budgets and action plans to ensure compliance to the budget
- Customer retention strategies (sales driving through ensuring quality, competitive pricing, running promotions and ensuring constant product availability to the customer
- Reporting monthly on project performance metrics
- Manages all KBL go-to-market channels, developing individual sales plans for the different products and product packs
- Collaborate with marketing department and finance on new product development by organizing customer feedback sessions and taking part in Research and Development projects for product development
- Taking part in cross functional projects within the company e.g. New product development with marketing, implementation of ERP system updates etc.
- Conducting post-campaign de-brief sessions and updating the lesson learned register
- Produce monthly sales reports detailing the previous month’s activities and key learning s to be implemented in the next month
- Regular customer engagement
- Taking part in performance management initiatives by developing Individual Development Plans (IDPs) for subordinates and supporting employee growth within the company
Education
Bachelor’s Degree - Business Administration
University of Botswana
10.2007
Project Management Professional (PMP) certificate -
Project Management Institute
PRINCE2 PRACTITIONER certificate - Projects In Controlled Environments
Institute of Project Management
Certificate - Financial Accounting
Skills
- People Management
- Excellent Interpersonal Skills
- Good data analysis skills
- Able to work under pressure
- Proficient in Computer Application skills
- Project Management
- Financial Acumen
References
- Duncan, Radipitse, Operations Manager, 3167836, 71362310, Aip Botswana, Botswana
- Lame, Ntlhoiwe, Human Resources Manager, 3167836, 74672931, Aip Botswana, Botswana
Languages
English
Setswana
Chinese (Level 2)
Timeline
Strategic Projects Manager
12.2018 - Current
Sales Manager
Aip Botswana
11.2016 - 11.2018
Assistant Contract Manager
Unitrans Botswana
04.2014 - 10.2016
Sales Manager
Kgalagadi Breweries Limited
08.2003 - 10.2007
Certificate - Financial Accounting
Bachelor’s Degree - Business Administration
University of Botswana
Project Management Professional (PMP) certificate -
Project Management Institute
PRINCE2 PRACTITIONER certificate - Projects In Controlled Environments
Institute of Project Management
Reading
I enjoy reading self-help books, the Bible and anything related to my work.