Thuto Boitshepo
Mahalapye
Summary
Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions.
Overview
7
7
years of professional experience
8
8
Certifications
Work History
Network Technician
PARATUS TELECOMMUNICATION
02.2023 - Current
- Installation and maintenance of radio systems
- Successfully implemented and maintained an efficient network infrastructure, resulting in improved connectivity and reduced downtime for the organization
- Internet service provisioning
- Network design
- Technical support to remote areas
- Maintain an inventory of necessary supplies
- Implementing quality assurance procedures.
Field Service Technician
METROTECH
02.2021 - 06.2022
- Responding to customer callouts
- Received recognition for exceptional troubleshooting skills, consistently resolving complex technical issues promptly and efficiently
- Streamlined the IT support process by implementing a ticketing system, resulting in improved response times and enhanced customer satisfaction
- Installing and testing new equipment (Radwin, ubiquity)
- Creating daily service reports from projects
- Troubleshooting customer's problems
- Identifying faults or technical problems and finding solutions
- Received recognition for exceptional troubleshooting skills
- Operating and maintaining all installed network resources such routers switches firewall)
Telecom Technician
INLAND IT SOLUTIONS
02.2020 - 06.2020
- Actively participated in professional development activities, such as attending industry conferences and obtaining relevant certifications, to stay updated with the latest trends and technologies in the IT field
- Responsible for terminating routing and supporting CAT5 and fiber
- Installing necessary transmission equipment including antennas and surge arrestors
- Installation of electrical components at sites
- Commissioning and decommission of radios
- Overseeing and upgrading network systems
- Installing antennas and radios.
Systems Administrator
GAB NETWORKS
08.2019 - 12.2019
- Involved in designing updating and supporting the company computer system
- Creating reports
- Collaborated with cross-functional teams to plan and execute technology upgrades and system enhancements, ensuring seamless integration and minimal disruption to ongoing operations
- Training up the client's technical staff on how to maintain the IT system
- Maximizing the performance and availability of the company system
- Using service now helpdesk tool to attend to users' queries
- Doing data backups on a timely basis
- Troubleshooting network problems
- Installing and maintain network printers and scanners
- Ensuring servers and functioning well by keeping the operating system and software up-to date.
Network Administrator
ROLL ONY HOLDINGS
03.2017 - 07.2019
- Installing and configuring network infrastructure (hardware and software)
- System modification
- Estimating cost of system
- Training clients on Microsoft systems
- Troubleshooting network infrastructure
- Compiling and presenting reports to the Manager
- Preforming backups
- Implementing system maintenance in collaboration with other technical staff
- Maintain inventory
- Researching about new networking and security solutions and implementing them.
Education
Bachelor of Science (Honours) in Computing -
Botho University
Skills
User Training
Preventive Maintenance
Hardware Inventory Management
Network Configuration
Regulatory Policy Enforcement
Helpdesk Administration
Network Engineering
Software Configuration
Wireless Networking
VoIP Systems
Networking Hardware Installation
Access Issue Resolution
Network Security
Switches and Routers
Network Troubleshooting
Virtualization Technologies
Certification
SAP ERP Foundation
Accomplishments
13(2) Appointed Technician by Debswana Jwaneng Mine.
Professional Bio
Thuto Boitshepo is an Information Technology professional with 5 years' experience on the operations of computer systems and networking technologies. I am practically experienced in network planning and Technology policy development.
References
- Mr GREEFF FOURIE, PARATUS TELECOMMUNICATIONS, AREA MANAGER, +267 2410496
- Mr THATO MATLHODI, GAB NETWORKS, +267 74364952
- Mr. JUNIOR BASSOKO TSHIKALA, INTRACOM TELECOM, TECHNICAL MANAGER, +27 79042324
- Mr. ONTLAMETSE ARCHIE MOITEELASILO, METROTECH PTY LTD, TECHNICAL MANAGER, +267 3117435/ +46 76701 175
- Mr. RENAI NITHRAM, INLAND IT SOLUTIONS, DIRECTOR, +27 314646856
- Mr. ARON LESIMA, ROLL ONY HOLDINGS, MANAGING DIRECTOR, +267 77072100
- Dr. SRINATH DOSS, BOTHO UNIVERSITY, HEAD OF DEPARTMENT (FACULTY OF COMPUTING), +267 391 999/ 77784263
Timeline
Network Technician
PARATUS TELECOMMUNICATION
02.2023 - Current
Field Service Technician
METROTECH
02.2021 - 06.2022
Telecom Technician
INLAND IT SOLUTIONS
02.2020 - 06.2020
Systems Administrator
GAB NETWORKS
08.2019 - 12.2019
Network Administrator
ROLL ONY HOLDINGS
03.2017 - 07.2019
Bachelor of Science (Honours) in Computing -
Botho University