Thuto Ntshutelang

• Reporting to the Principal officer regarding issues relating to the regulator, reducing missed deadlines by 25%.
• Checking customer data, transaction records and other relevant information for risk assessment thus reducing financial risks by 20%
• Ensuring that the entity implements and enforces the provisions of the Financial Intelligence Act, Anti-Money Laundering laws and regulations, as well as with its internal policies and practices.
• Evaluation of Loan applications and refund requests.

Administering loan applications, analyzing credit worthiness of loan applicants, as well as advising clients in a reasonable manner during loan requests increasing sales by 30%

• Reporting to the Head of Loans, Head of Schemes and Accountant for loan collections, loan defaulters and loan book analysis on a monthly basis
• Compilation and filing of the regulator's monthly and annual returns
• Making monthly deductions for Direct Debits and Central government
• Processing payments (Loans and refunds) using the business online system daily.
• Managed to maintain a clear, accurate and complete Master file for all loan disbursements.
• Updating loan book activities regarding clearances, refunds, and defaulters.
• Providing members breakdown for deductions and settlement advices as per request.
• Attending any other office related duties as directed.

• Facilitating during workshops about money skills and work skills
• Mobilizing in the community and facilitating in schools during guidance and counseling lessons
• Data analysis, data capturing and data cleaning in Excel as well as report writing.

• Successfully made appointments with over 40 executives from different companies through telephone calls and personally, which improved my communication skills
• Data collection through the distribution of questionnaires to different companies for the World Economic Forum Executive Opinion Survey for Botswana
• Report writing on the work performed weekly and at the end of data collection which enhanced my report writing skills.

• Carrying out group research specifically to make policies improving my teamwork and interpersonal skills
• Was highly commended by senior employees and management for the use of different statistical databases for data management and description, statistical analysis, modelling with different types of data and their application in econometric analysis.