Tjandida Kenewang PANSIRI
Gaborone
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.Proactive communicator with a solid foundation of trustworthy and dependable performance,well-versed in accounts payable and receivable management, financial forecasting, budgets and payroll. Talented in identifying and correct errors to ensure impeccable accuracy. Committed to achieving team objectives and driving company development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer Helper
Market Players Botswana
06.2023 - Current
- Used excellent listening skills, empathy and friendly approach to provide best possible care for service users.
- Demonstrated customer service abilities while greeting and welcoming visitors upon arrival.
- Attended in-person and online training to learn about volunteer roles, safety requirements and organisational goals.
Volunteer Worker
BSPCA Gaborone
06.2022 - Current
- Maintained excellent professional relationships by going extra mile to complete tasks voluntarily.
- Attended in-person and online training to learn about volunteer roles, safety requirements and organisational goals.
Accounts Assistant
LGPMG (PTY) Limited
08.2021 - 01.2023
- Chased missing transactions to help facilitate timely payments.
- Used tax and finance knowledge to provide advice and resolve vendor and employee inquiries.
- Analysed financial statements to review performance and make strategic decisions.
- Prepared and disseminated subcontractor and supplier remittances.
- Responded to day-to-day finance queries from stakeholders, forwarding to senior staff where appropriate.
- Rectified accounting errors to eliminate transaction discrepancies.
- Maintained petty cash for ad-hoc business expenses.
- Archived financial documents within orderly systems for ease of use.
Accounting Intern
Customised Corporate Solutions
03.2020 - 06.2021
- Filed client accounting submissions with HMRC, collating and submitting all documentation.
- Worked on VAT submissions and returns.
- Assisted accountant teams in reviewing expenses and payroll records.
- Maintained up-to-date knowledge of accounting legislation, enhancing compliant working practices.
- Used a wide range of accounting and bookkeeping software, including QuickBooks, Xero, FreshBooks and Sage.
- Quickly understood and learned accounting processes through diligent monitoring and observation.
General Administration
Greenland Building Services
12.2015 - 06.2016
- Data Entry: Accurate and efficient data entry is often a fundamental task in administrative roles. This includes inputting, maintaining, and updating data in databases, spreadsheets, and software systems.
- Customer Service: Providing support and assistance to clients, customers, or colleagues, addressing their inquiries, and resolving issues as needed.
- Scheduling: Managing calendars, appointments, and meetings is a common duty. Administrators often schedule meetings, arrange travel, and coordinate events
- Financial Tasks: Basic financial responsibilities such as processing invoices, managing expenses, and budget tracking.
- Project Support: Assisting with project management by coordinating tasks, tracking progress, and ensuring project timelines are met.
Education
ACCA
Arthur Portland
Gaborone12.2025
Certificate of Higher Education - Short-term insurance
INSURANCE ACADEMY OF BOTSWANA
Gaborone, GA2023
IGCSE - O-LEVELS
EASTERN GATE ACADEMY
Francistown, FR2015
Skills
- Accounts payable
- Accounts Receivable (A/R) processes
- Sales commission knowledge
- Data collection and sampling
- Microsoft Excel
- Bookkeeping operations
- General ledger reconciliation
- Expense management
- Payment processing
- Corporate tax preparation
- Sage 50 proficiency
- Payroll processing
- Payroll operations
- File Management
- Technical Support
- Travel Coordination
- Office Management
Certification
- BUSINESS ANALYSIS AND PROJECT MANAGEMENT
- INTRODUCTION TO SUSTAINABLE FINANCE TAXONOMIES
- FOUNDATION CERTIFICATE IN ACCOUNTING
- INTRODUCTION TO SUSTAINABLE FINANCE
- SHORT TERM INSURANCE(PERSONAL LINES)
Languages
English, SETSWANA, IKALANGA
First Language
Timeline
Volunteer Helper
Market Players Botswana
06.2023 - Current
Volunteer Worker
BSPCA Gaborone
06.2022 - Current
Accounts Assistant
LGPMG (PTY) Limited
08.2021 - 01.2023
Accounting Intern
Customised Corporate Solutions
03.2020 - 06.2021
General Administration
Greenland Building Services
12.2015 - 06.2016
ACCA
Arthur Portland
Certificate of Higher Education - Short-term insurance
INSURANCE ACADEMY OF BOTSWANA
IGCSE - O-LEVELS
EASTERN GATE ACADEMY