Tlhalefo Kesetse
Administration/Management Personnel
Gaborone,South East
Summary
Dynamic administrative officer with over five years of comprehensive office experience, specializing in administrative support, problem-solving, and enhancing operational efficiency. Recognized for significantly boosting productivity and alleviating the workload of managerial staff through effective organizational strategies. Demonstrates exceptional proficiency in quickly mastering various computer software programs and office filing systems. A disciplined professional committed to upholding high standards of work ethic while ensuring company objectives are met with maximum efficiency and effectiveness.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Administration Officer
Goleba Outdoor
02.2024 - 12.2024
- Consistently upheld high standards of customer service.
- Enhanced database organization by regularly reviewing and refining customer information.
- Advised management based on financial analysis.
- Conducted telemarketing campaigns targeting billboard clients.
- Generated detailed invoices and quotations for clients.
Tutor : Commerce & DVS
Crack iT Tuition Phase 2
01.2022 - 11.2023
- Teach full time commerce and Dvs form 4 and form 5
- Prepare lesson plans for every class
- Set tests and examinations
Temporary Administrative Assistant
Goleba Outdoor Pty Ltd
03.2021 - 08.2021
- Managed supplier quotations and payments using QuickBooks software.
- Inventory Management
- Facilitated recovery of delinquent accounts.
- Oversaw payroll management and updates.
- Conducted follow-ups with clients to gather feedback on billboard marketing impact.
- Handled client inquiries efficiently.
Intern, Administration
Broadhurst Magistrate Court
05.2019 - 02.2021
- Enhanced office efficiency through client and administrative support.
- Managed customer feedback and provided solutions.
- Prepared diverse payments including maintenance through court, state witness compensation, suppliers, and temporary interpreters via GABS.
- Handled inquiries from walk-in clients.
Administrative Assistant
Marcus Holdings (Pty) Ltd
07.2016 - 10.2018
- Composed general correspondence such as memos and letters.
- Drafted purchase orders and client quotations.
- Facilitated resource mobilization for diverse projects at Jwaneng and Orapa Debswana mines.
- Updated company records to ensure compliance with regulations.
- Handled the preparation of tenders and tax returns for BURS.
- Alleviated executive workload by handling customer interactions including walk-ins, emails, phone and fax interactions.
- Organized and arranged all company-related meetings, appointments, interviews, and inspections.
Education
Master of Educational Leadership and Management - Educational Leadership And Management
BA ISAGO University
Gaborone10.2024
Certificate of Proficiency - Long Term
Insurance Academy of Botswana
Gaborone07.2022
Bachelors Degree in Business Administration Management - undefined
University of Botswana
Gaborone, South-East District10.2016
Botswana General Certificate of Secondary Education (BGCSE) - undefined
Mater Spei College
Francistown, North-East District11.2011
Skills
Data entry
Other
Class B, drivers licence obtained 01/2019
Timeline
Administration Officer
Goleba Outdoor
02.2024 - 12.2024
Tutor : Commerce & DVS
Crack iT Tuition Phase 2
01.2022 - 11.2023
Temporary Administrative Assistant
Goleba Outdoor Pty Ltd
03.2021 - 08.2021
Intern, Administration
Broadhurst Magistrate Court
05.2019 - 02.2021
Administrative Assistant
Marcus Holdings (Pty) Ltd
07.2016 - 10.2018
Certificate of Proficiency - Long Term
Insurance Academy of Botswana
Bachelors Degree in Business Administration Management - undefined
University of Botswana
Botswana General Certificate of Secondary Education (BGCSE) - undefined
Mater Spei College
Master of Educational Leadership and Management - Educational Leadership And Management
BA ISAGO University
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