Tony Fumbanimbazo Phiri
Lusaka,GA
Summary
Dynamic Business Development Manager with a proven track record at BIU Capital, excelling in strategic partnerships and market research. Expert in customer relationship management and project execution, driving product rollouts and enhancing client satisfaction. Adept at cross-functional collaboration, delivering tailored solutions that boost efficiency and meet project milestones.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Manager
BIU Capital
Harare/Maputo
12.2024 - Current
- Developed strategic partnerships and executed initiatives for new product rollouts.
- Cultivated and managed client relationships to enhance satisfaction and loyalty.
- Collaborated with internal and external partners to meet project requirements.
- Conducted comprehensive market research to identify trends for product development.
- Ensured functional integrations with strategic partners: Ecocash, Econet, Africa's Talking, M-Pesa.
- Managed project implementations for new product launches, ensuring timely delivery.
- Facilitated cross-functional collaboration to achieve project milestones.
FinTech Enterprise Coordinator
MTN Zambia
Lusaka
07.2021 - 12.2024
- Sales of MoMo corporate business solutions to customers that identify sales pipelines in the betting, private sector, government, and agriculture sectors.
- Strong background in increasing sales volumes and implementing strategies for B2B sales and disbursements.
- Strong Relationship management background & Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders to achieve desired client results.
- Market analysis of the FinTech environment to be ahead of the competition by keeping up to date with industry trends.
- Led cross-functional teams to deliver customized FinTech solutions tailored to specific client needs, resulting in increased efficiency.
- Day to day client relationship management through physical visits and calls to ensure customer satisfaction
MoMo Back Office Support
MTN Zambia
Lusaka
06.2018 - 06.2021
- Supporting MTN service center’s in Southern, Western and Central provinces.
- Compliance and regulatory support, assisting with regulatory compliance, monitoring, and ensuring KYC compliance according to Bank of Zambia guidelines.
- Vetting and creation of mobile money agent accounts to expand the agent base for central, western and southern provinces for 150 applications per week.
- Coordinated with IT teams to troubleshoot system issues impacting back-office operations, minimizing downtime while ensuring optimal functionality.
Education
Bsc - Business Management
University of Zambia
Zambia06.2026
Relationship Management
Rice University
05.2025
Leading Digital Money Markets
Digital Frontiers Institute
Cape town12.2024
Finance Industry Transformation and Regulation
University of Hong Kong Science And Technology
01.2024
Certification in Digital Money (CIDM)
Digital Frontiers Institute
08-2021
Skills
- Customer relationship management
- Leadership and team management
- Conflict resolution and negotiation
- Project management
- Business development
- Customer service and engagement
- Collaboration and teamwork
- Problem-solving skills
- Interpersonal communication
- Market research analysis
- Effective communication
- Regulatory compliance
- Cross-functional collaboration
Certification
- Digital Money (CIDM)
- Digital Frontiers Institute
- Cape town
- 08/2021
References
- Chilongo, Kalombo, Senior Manager – MoMo Head of FinTech Technology, Kalombo.Chilongoshi@mtn.com, 0966220125, MTN Mobile Money, Lusaka
- Daka, Harrison, Head - MoMo FinTech Product & Services, Harrison.Daka1@mtn.com, 0966220217, +922904899, South Sudan
- Miti, Lameck, Head Compliance, mlameck94@gmail.com, 0977857053, BIU Capital, Harare
- Miti, Dalitso, Senior Manager - Brand & Communication, Dalitso.Miti@mtn.com, 0762200013, 0961522287, MTN Zambia, Lusaka
Accomplishments
- Implemented a salary wallet that allowed more than 100,000 social cash transfer beneficiaries to have free withdrawals across Zambia.
- Successfully implemented Farmers' Input Support Program collections in 34 districts in Eastern, Muchinga, and Central provinces, contributing to the 16M collected in 2022/2023
- Mobile money business platform training and migration of 110 corporate partners.
- Mobile Money Team Player of the Year 2023
- Voted 2022 MTN Mobile Money LIRIC Award winner
- Business-to-business collections model implementation with the Zambia Seed Company.
- Implementation of the first Cash disbursal to 4,000 Zambia Red Cross beneficiaries in Western Province to receive cash payments instead of foodstuffs in 2021.
- Citizen Economic Empowerment Commission (CEEC) beneficiary initiative that allowed marketers to have KYC verification at the point of registration in eleven districts in the Copperbelt
- Mobile money business platform training and migration of 110 partners.
- Onboarding of 1,300 workers and 10 mobile Agents at Chenguang Biotech (Z) Agri-Dev Limited, Chibombo Farm (CCGB), to be paid via MoMo and network implementation at the client farm with a 24-metre towel installation.
- Voted 2022 MTN mobile money LIRIC Award winner.
- Pay Gas (USAID) digital payments implementation in Lusaka
Websites, Portfolios, Profiles
linkedin.com/in/tony-phiri09890339
Timeline
Business Development Manager
BIU Capital
12.2024 - Current
FinTech Enterprise Coordinator
MTN Zambia
07.2021 - 12.2024
MoMo Back Office Support
MTN Zambia
06.2018 - 06.2021
Bsc - Business Management
University of Zambia
Relationship Management
Rice University
Leading Digital Money Markets
Digital Frontiers Institute
Finance Industry Transformation and Regulation
University of Hong Kong Science And Technology
Certification in Digital Money (CIDM)
Digital Frontiers Institute
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