Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Tshepo Tlhalerwa

Letlhakane,GA

Summary

Dynamic Community Investment Officer at Lucara Botswana, with a proven track record in SMME development, stakeholder engagement, and financial analysis. Expert in business advisory, identifying and managing potential startup businesses, and fostering business development. Proficient at public speaking and negotiation, driving successful outcomes for diverse stakeholders.

Overview

19
19
years of professional experience

Work History

Community Investment Officer

Lucara Botswana
Letlhakane, Boteti
03.2025 - Current
  • Identifying community investment opportunities.
  • Implements and monitors the community investment projects.
  • Community Investment Projects Management.
  • Stakeholder Engagement.

Business Executive

Local Enterprise Authority
Kasane, Chobe
01.2022 - 02.2025
  • Recommended financial options to SMMEs in accordance with the enterprise's short-term and long-term goals.
  • Analyzed and proposed ways to improve the organization’s structures, efficiencies, and profits of the SMMEs.
  • Providing analysis and guidance to businesses to help them with their investment decisions.
  • Advised SMMEs on issues such as labor laws, licensing, human resource systems, marketing approaches, corporate law, and business process improvement.

Business Consultant

Local Enterprise Authority
Serowe, Central
06.2014 - 12.2021
  • Analyzed financial records, including income statements and balance sheets, to assess performance of businesses.
  • Assisted with creating marketing campaigns to increase sales and brand awareness.
  • Facilitated workshops with stakeholders to discuss challenges faced by organizations.
  • Developed and presented business plans for clients to assist in the decision-making process.
  • Created financial projections based on market research data and industry trends.
  • Helped SMMEs develop strategies for entering and remaining competitive in the marketplace.

Commercial Officer

Ministry of Trade and Industry
Gaborone, Gaborone
10.2008 - 05.2014
  • Collaborated with internal teams to ensure compliance with applicable laws and regulations, particularly the Trade Act and the Liquor Act.
  • Responded to business inquiries and correspondences.
  • Disseminated information on entrepreneurship-related issues through outreach programs organized by the Ministry of Trade and Industry.
  • Advised local authorities on the issuance of business licenses.
  • Assisted prospective applicants with information on licensing procedures and documentation required.

Supervisor

Statistics Botswana
Gaborone, Gaborone
05.2008 - 09.2008
  • Supervised enumerators during the third Botswana AIDS Impact Survey (BAIS III) in 2008.
  • Ensured that blood samples collected during the survey are delivered to the lab every week.

Direct Sales Representative

Standard Chartered Bank
Francistown, Francistown
10.2007 - 02.2008
  • Sold personal loans.
  • Promoted some of the bank’s products.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Participated in team meetings to discuss strategies for achieving goals.

Debt Collector

Letsogo Debt Collectors and Auctioneers
Serowe, Central
11.2006 - 03.2007
  • Developed strategies to collect on past due accounts while maintaining customer relationships.
  • Following up with debtors, receiving payments, banking, capturing data, and compiling monthly reports.

Education

Bachelor of Commerce - Business Management And Economics

North West University
Mafikeng - South Africa
10-2006

Some College (No Degree) - Computer Literacy - Basic Software

North West University
Mafikeng - South Africa

Skills

  • Community investment
  • Financial analysis
  • Market research
  • Stakeholder engagement
  • Business development
  • Customer service
  • Negotiation skills
  • Effective communication
  • Team collaboration
  • Public speaking
  • Business planning
  • Community outreach

Languages

Setswana
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Community Investment Officer

Lucara Botswana
03.2025 - Current

Business Executive

Local Enterprise Authority
01.2022 - 02.2025

Business Consultant

Local Enterprise Authority
06.2014 - 12.2021

Commercial Officer

Ministry of Trade and Industry
10.2008 - 05.2014

Supervisor

Statistics Botswana
05.2008 - 09.2008

Direct Sales Representative

Standard Chartered Bank
10.2007 - 02.2008

Debt Collector

Letsogo Debt Collectors and Auctioneers
11.2006 - 03.2007

Bachelor of Commerce - Business Management And Economics

North West University

Some College (No Degree) - Computer Literacy - Basic Software

North West University
Tshepo Tlhalerwa