Seeking an opportunity to enhance professional skills, capabilities, and knowledge in an organization that values hard work and trusts employees with responsibilities and challenges. Envisioned as an effective and efficient team player, ready to contribute beyond assigned duties. Committed to pursuing activities with a worthy cause to elevate community awareness to new heights.
Overview
8
8
years of professional experience
Work History
IT Technician
Kromberg and Schubert
09.2021 - 11.2024
Attends to all hardware, operating systems, software and network repairs, directly related to production floor, during production shifts
Assists in ensuring complete working spare computers for all critical IT production points such as test board computers, welding computers etc
Assists in maintaining backups of critical computers and their local data directly related to the production floor
Physically implements maintenance plans for IT equipment directly related to production floor
IT Technician/Officer (Intern)
Pandagala Junior Secondary School
02.2019 - 01.2021
Assist client stakeholders by collaborating with support team to explain, troubleshoot and resolve emergent technical issues
Assist in streamlining repair processes by documenting each repair to facilitate technical support actions in the future
Monitoring the functioning system and test the different areas of operations by entering commands into the system
Assess hardware and software currently used and make recommendations for modifications to increase overall speed of system
Installation of application software in the school, general computer hardware and software maintenance, managing, updating and maintaining the students and staff database
Troubleshooting internet connections in the school, installation and troubleshooting printer connections
IT Technician and Messenger (Volunteer)
The Torch Studio
12.2017 - 01.2019
Responsible for office support including word processing
Scheduling appointments
Identify and resolve all hardware and software issues and other office literature including driving the staff transport
IT Technician/Officer (Professional Practice)
Shangano Junior Secondary School
07.2016 - 12.2016
Installation of application software in the school
General computer hardware and software maintenance, managing, updating and maintaining the students and staff database
Troubleshooting internet connections in the school
Installation and troubleshooting printer connections
Education
BSC (HONS) - COMPUTING
Botho University
Botswana
07.2017
Skills
Good communication skills
Good organizational skills
Good interpersonal skills
Good customer service
Results oriented
Willingness to learn
Good listening skills
Ability to work under pressure
Strong ability to communicate technical information
Strong professional skills
PC/LAN hardware troubleshooting
Workstation software knowledge
Windows XP professional knowledge
MAC knowledge
Linux desktop knowledge
Systems troubleshooting
Installations
Maintenance
In-depth knowledge of software packages
In-depth knowledge of operating systems
Accomplishments
October 2024, Certificate, Team Building Workshop.
15 - 16 July 2023, Certificate, Microsoft Excel Intermediate.
2019, Certificate Of Appreciation - In recognition of Greater Support and Contributions Towards Tutume North Cluster (TEACHERS DAY 2019) | Sub-Region.
01/01/15 - 07/01/15, Certificate of Achievement, Dean's Award | Botho University.
Languages
SETSWANA
ENGLISH
Criminalrecords
NONE
Disabilities
NONE
Abilities
TIME CONSCIOUS
RESULTS ORIENTED
GREAT TEAM LEADER
GREAT TEAM PLAYER
References
Onkemetse Keabote, Kromberg & Schubert, System Administrator I, onkea@ksrb.kroschu.com, 75376236, 3631112