TUMI SEGOBAETSO
Public Administration Officer And Economist
GABORONE,GA
Summary
Personable, diplomatic and energetic office assistant or customer service representative with a couple of months (8) experience and success in resolving complex inquiries and administration issues. Passionate about enhancing and building strong customer relationships, driving brand loyalty, increasing customer engagement, and strategically maximizing customer satisfaction and implementing administrative process improvements.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Administration Office Assistant
More Property Valuers
02.2024 - 09.2024
- Led a team of 5 in the successful development and implementation of a community outreach program of the rating roll of the Gaborone City Council demonstrating strategic planning and operational management skills
- Developed a comprehensive project plan, including timelines, goals, and resource allocation
- Coordinated with team members to ensure effective execution of tasks and adherence to deadlines
- Monitored project progress, identified and addressed potential issues, and adapted strategies as needed to achieve objectives
- Analysed and interpreted data and captured it to drive decision-making processes and improve project outcomes
- Proven ability to lead teams, manage projects, and make strategic decisions under pressure
- Excellent verbal and written communication skills, with experience in customer service and strong intellectual.
- Adept at identifying issues, developing solutions, and implementing effective strategies.
Education
Bachelor of Arts - Social Sciences, Economics and Public Administration
University of Botswana
GaboroneCertificate Of Proficiency - Long Term Insurance
INSURANCE ACADEMY BOTSWANA
GABORONE BOTSWANASkills
Good Customer Service
Data Analysis
Leadership
Analytical Skills
Communication
Problem-Solving
Attention to detail
References
- Mrs Seipone Lesole,More Property Valuers (PTY) LTD, Administrative Manager, +267 71515635
- Ms Itumeleng Moatshe, University of Botswana, Lecturer, econstaff@ub.ac.bw
- Mrs Keratilwe Bodilenyane, University of Botswana, Lecturer, Keratilwe.Bodilenyane@mopipi.ub.bw, +267 3554169
Coursework
- Strategic Management
- Public Policy Analysis
- Organizational Behaviour
- Economic Development
- Long Term Insurance
Timeline
Administration Office Assistant
More Property Valuers
02.2024 - 09.2024
Bachelor of Arts - Social Sciences, Economics and Public Administration
University of Botswana
Certificate Of Proficiency - Long Term Insurance
INSURANCE ACADEMY BOTSWANA