Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Professional Development
Timeline
Generic

VINCENT BADIRWANG MOSIE

Gaborone,GA

Summary

Business and information technology professional with over 23 years of experience in system administration, electronic payments, and database management. Expertise in strategy development, business process optimization, and risk management. Demonstrated success in management information system reporting and enhancing team performance. Committed to continuous improvement and delivering client-centric service. Analytical and methodical Reconciliation Analyst known for high productivity and efficiency in task completion. Possess specialized skills in financial reporting, discrepancy analysis, and compliance monitoring. Excel in problem-solving, time management, and communication, enabling successful resolution of complex reconciliation issues and fostering collaborative team environments.

Overview

27
27
years of professional experience

Work History

Reconciliation Analyst - Shared Services (Finance Operations)

Letshego Africa Holdings Limited
Gaborone
10.2024 - 05.2025
  • To analyze and reconcile account information as well as overseeing and verifying that all charges in debit, credit, cash, or other payment methods are reconciled on a regular basis
  • Prepares weekly and monthly reconciliations of all bank accounts and suspense accounts
  • Identifies and documents all differences between expected and received payments by line item and reason
  • Summarizes reconciliations in a meaningful format
  • Escalates issues to relevant department to resolve
  • Liaises and follows up with the relevant departments to ensure issues are resolved
  • Provides a summary of differences to credit control to aid understanding of differences on the sales ledger account and customer payment issues
  • Produces process documentation covering all aspects of reconciliations
  • Reconciles loan transactions & accounting information for client portfolios
  • Review cash & asset position exceptions daily including researching differences and resolving them in an accurate and timely manner
  • Accuracy and Timeliness of Reconciliations: Ensuring weekly and monthly reconciliations are prepared accurately and within specified timeframes.
  • Identification and Documentation of Differences: Identifying and documenting all differences between expected and received payments by line item and reason, ensuring comprehensive documentation for reference and analysis.
  • Meaningful Reconciliation Summary: Summarizing the reconciliations in a clear and meaningful format that provides an overview of discrepancies and facilitates decision-making.
  • Issue Escalation and Resolution: Proactively escalating issues to the relevant departments and following up to ensure timely resolution, promoting efficient communication and problem-solving.
  • Collaboration with Credit Control: Providing a summary of differences to the credit control department to aid their understanding of differences on the sales ledger account and customer payment issues.
  • Process Documentation: Producing comprehensive process documentation covering all aspects of customer self-bill reconciliations, ensuring clarity and consistency in procedures.
  • Loan Transaction Reconciliation: Reconciling loan transactions and accounting information for client portfolios, ensuring accuracy and compliance with regulatory requirements.
  • Exception Resolution: Reviewing cash and asset position exceptions daily, researching differences, and resolving them accurately and in a timely manner, minimizing financial discrepancies and risks.
  • Complexity of the Role: Ability to understand complex financial analysis, problem-solving, collaboration, and process improvement, requiring a combination of technical expertise, organizational skills, and attention to detail.
  • Ability to work and collaborate with team members in different geographical locations

Trustee Officer or Analyst - Fiduciary and Fund Services

Standard Chartered Bank
Gaborone
02.2012 - 04.2024
  • Contributing to the future strategic direction and process innovation of Securities by keeping abreast of changes in customer needs, technology, and business environment and taking proactive steps to embrace and capitalize on these changes
  • Supporting the roll-out of appropriate quality management systems and other initiatives by the Company or Group
  • To assist the Head of Fiduciary Services in managing the operations of Fiduciary Services and Net Annual Value (NAV) Verification processes (where applicable), in ensuring consistent delivery of high-quality services to customers
  • Verify transactions processed by Associates and authorize those that are within own-delegated release authority.
  • Checking of and/or approving the necessary against the applicable systems Ensure that the set productivity target (efficiency, accuracy, etc.), defect management and processing turnaround standards are achieved (within own area of responsibility)
  • Ensuring due care and diligence are exercised on day-to-day operational matters relating to Money Laundering and Know Your Customer (KYC), acquiring relevant knowledge and training; thus, providing support to superiors and subordinates.
  • Being aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Policy, Group Sanction Policy, and Escalation Procedure
  • Overseeing the changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates and the regulatory requirements and expectations relevant to the role Assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and control in the business
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Certificate of Recognition of Ten Years of Service - (December 2022)
  • Standard Chartered Bank Football Club Team Coach- (August 2023)
  • Project Manager for the launch of Multifonds Accounting System and Charles River Investment Management Solution - (February 2022 - June 2022)

Part-time Sales and Marketing Officer

Vilepsi Technologies
Gaborone
10.2010 - 12.2011
  • Assist in launching and monitoring Vilepsi Online system
  • Daily backup of all transactions created
  • Manage the telephone, answer, and return calls, ensure follow ups are done
  • Conduct competitor analysis to ensure competitiveness of the store
  • Monthly routine and visit to both new and old clients (After service)
  • Train clients on the usage of the online platform
  • Record, follow up and resolve Customer Complaints
  • To ensure an efficient Customer Service at all times (all Customers are attended to)
  • Effective Customer Service Desk Management
  • Telephone etiquette (to ensure that all calls are answered within the required time)
  • Invoice clients monthly and update their subscriptions
  • Recruiting new clients for online collections
  • Send and update clients with all transaction details and monitor the server
  • Daily monitoring of debt and cash transactions

System Administrator

Card Security and Technology
Gaborone
01.2008 - 12.2011
  • Providing technical assistance to users by responding to errors and problems with applications
  • Providing smooth electronic payments between respective Banks and registered Micro lenders
  • Monitoring the performance of systems and applications to ensure system sustainability
  • Providing and supplying all airtime vouchers electronically to retailers and chain shops
  • Checking the systems or software, and performing backups of data every morning
  • Tuning the system performance and keeping the network up and running
  • Providing card system (data card) to government and private companies
  • Answering technical queries and responsibilities for security awareness
  • Testing, maintaining, and monitoring computer programs and systems
  • Applying operating system updates and configuration changes
  • Performing installation and support of point-of-sale terminals
  • Performing regular file archival and purging as necessary
  • Installing and configuring new hardware or software
  • Marketing and supporting the cliental database
  • Documenting the configuration of the system
  • Troubleshooting any reported problems

Electronic-Banking Payments Switch and Service Fees Administrator

Barclays Bank of Botswana
Gaborone
08.2005 - 12.2007
  • Company Overview: Electronic Banking Department
  • Assisting in carrying out preventative maintenance by applying correctional Software, installing upgrades, and amending modules to ensure efficient Database Administration resources
  • Managing day-to-day operations, maintenance of Database, Disk, Diagnostic tools, and the physical environment to ensure continuous availability of facilities to users
  • Liaising with the Department of Information Technology, Applications, Helpdesk, and Software supplies to resolve day-to-day problems
  • Testing and maintaining System Security to prevent unauthorized access to the system and administer user accounts
  • Daily switch of payments for stop orders, loans, credit cards, transfers, and salaries
  • Liaising with the Voucher Processing Centre to provide payments to other Banks
  • Administering and troubleshooting all computer peripherals including networks
  • Providing smooth payments to both corporate and retail clients
  • Creating, changing, and deleting user accounts per request
  • Providing management Information and Unit reporting
  • Electronic Banking Department

Technician (Help Desk)

Barclays Bank of Botswana
Gaborone
01.2001 - 12.2005
  • Company Overview: Information Technology Department
  • Ensuring the problems escalated to UK Poole, BCP Zimbabwe are logged in the Action Request System and are progressed within Information Technology-branch service level agreements time scale
  • Managing key products standard file interchange, service fees, visa access point, and automated teller machine sub-host to ensure it is online always to the host
  • Providing first-line information and technology and data communication to the whole Barclays Bank concerning hardware and software applications
  • Providing first-line Automated Teller machine network and fraud hotline
  • Providing customers (Internal and External) with technical advice
  • Managing Incident control and Providing Customer Interface Supporting business operations
  • Information Technology Department

System Administrator (Card Issuing)

Barclays Bank of Botswana
Gaborone
01.2005 - 08.2005
  • Supported MCCPS, Visa Edit Package, Value Added Products Terminal, and authorization machine systems.
  • Monitored server performance and addressed issues to maintain optimal operation.
  • Implemented security measures to protect sensitive financial data from threats.
  • Distributed debit and credit cards, including PIN dispensations.
  • Maintained Barclays and Mascom Direct Top-Up Project for seamless operations.
  • Imported and exported all Visa and MasterCard transactions along with related reports.
  • Captured and documented customer applications within the system.
  • Processed card replacements for all Barclays branches efficiently.
  • Executed end-of-day processes and conducted daily system backups.
  • Performed regular file archival and purging to optimize storage.

Part-time Music Programmer

Yarona FM
Gaborone
06.1999 - 12.1999
  • Selecting and scheduling music for radio station to appeal to specific audience
  • Managing playlists, discussing music policy with the team, and interacting with record labels and other industry professionals
  • Analyses audience preferences and trends to make informed decisions about music selections
  • Involved in allocating resources and scheduling on air personalities
  • Avail the radio station backup music

Part-time Design and Technology Teacher

Lehutshelo Junior School
Hukuntsi
01.1998 - 08.1998
  • Daily preparations for class lessons including some design and technology projects
  • It encompasses a wide range of activities, including designing, developing, manufacturing, and evaluating products, services, and systems
  • Supervision of design and technology classes from Form 1 to Form 3
  • Demonstrate teaching and project management
  • Sports Administration – Badminton & Table Tennis

Education

International Advanced Diploma - Computer Studies

Botswana Accountancy College
Gaborone, Botswana
12.2003

International Diploma - Computer Studies

Botswana Accountancy College
Gaborone, Botswana
12.1999

Skills

  • Accounting system expertise
  • Fund accounting
  • Financial insights
  • Regulatory compliance
  • Database management
  • Computer proficiency
  • Business analysis
  • Risk management
  • Communication skills
  • Critical thinking and teamwork
  • Attention to detail
  • System administration
  • Time management and leadership
  • Adaptability in environments
  • Account reconciliation
  • Data analysis
  • Process documentation
  • Financial reporting and compliance
  • Quality assurance
  • Customer relationship management
  • Transaction authorization and problem solving
  • Auditing procedures
  • Bank reconciliations
  • Data reconciliation
  • Bank statement reconciliation
  • Teamwork and collaboration
  • Professionalism

Languages

  • English
  • Setswana (Spoken and Written)

References

  • Mrs. Connie Tlhagwane, Group Finance Manager, Letshego Africa Holdings, (+267) 75292484
  • Mrs. Molly Makhane, Head Custody Business, Standard Chartered Bank, (+267) 71623433
  • Mr. Bakani Poiso, Corporate Actions Manager, Standard Chartered Bank, (+267) 362 5497
  • Mr. Edward Mfhaladi, IT Service Manager, Barclays Bank, (+267) 390 0508

Personal Information

  • Gender: Male
  • Nationality: Motswana

Professional Development

  • Introduction to Securities and Investment, Chartered Institute for Securities and Investment (CISI), UK, In Progress
  • Fundamentals of Digital Marketing, Google, In Progress
  • Diploma in Certified Information Security System Professional (CISSP 2019), Alison
  • Basic Fire Fighting in the Workplace, Tshireletso Safety Consultancy and Training, Botswana, 09/01/19
  • Basic First Aid Training Course, MRI Training Academy, Botswana, 09/01/19
  • Fortress Reporting Business Training Course, Securities and Trading Technology (STT), South Africa, 08/01/16
  • Computer Networking CompTIA+ Networking, Botho University Botswana, 04/01/05

Timeline

Reconciliation Analyst - Shared Services (Finance Operations)

Letshego Africa Holdings Limited
10.2024 - 05.2025

Trustee Officer or Analyst - Fiduciary and Fund Services

Standard Chartered Bank
02.2012 - 04.2024

Part-time Sales and Marketing Officer

Vilepsi Technologies
10.2010 - 12.2011

System Administrator

Card Security and Technology
01.2008 - 12.2011

Electronic-Banking Payments Switch and Service Fees Administrator

Barclays Bank of Botswana
08.2005 - 12.2007

System Administrator (Card Issuing)

Barclays Bank of Botswana
01.2005 - 08.2005

Technician (Help Desk)

Barclays Bank of Botswana
01.2001 - 12.2005

Part-time Music Programmer

Yarona FM
06.1999 - 12.1999

Part-time Design and Technology Teacher

Lehutshelo Junior School
01.1998 - 08.1998

International Advanced Diploma - Computer Studies

Botswana Accountancy College

International Diploma - Computer Studies

Botswana Accountancy College

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VINCENT BADIRWANG MOSIE