Wame Morgan
Care Support Worker
Palapye,Botswana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Shop Assistant
PPE Express
Palapye , Botswana
02.2023 - Current
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Waitress
Tipsy Guru Investments
Gaborone , Botswana
01.2021 - 01.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
BGCSE -
Lotsane Senior School
Palapye 01.2019 - 11.2020
Skills
Care plan assessment
undefinedCertification
IELTS UKVI General, British Council
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Tuberculosis Medical Certificate, IOM
06-2023
Police Clearance Certificate, Botswana Police Service
06-2023
Mental Health Awareness, Florence Academy
06-2023
IELTS UKVI General, British Council
04-2023
Medical Administration, Florence Academy
04-2023
Basic Life Support, Florence Academy
04-2023
Bed Rail Safety: Bitesize Learning, Florence Academy
04-2023
Shop Assistant
PPE Express
02.2023 - Current
Waitress
Tipsy Guru Investments
01.2021 - 01.2023
BGCSE -
Lotsane Senior School
01.2019 - 11.2020
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