Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Work Community Involvement
Publications Presentations
Professional Development Certification
Languages
References
Hobbies and Interests
Memberships Organisations
Introduction
Timeline
Generic
Open To Work

Washington Masuku

Gaborone

Summary

Dynamic leader with a proven history of driving strategic growth and securing funding at Capital Chambers Group. Expertise in capital raising and AML compliance, emphasising stakeholder engagement and operational excellence. Consistently enhances business performance and achieves significant revenue growth through innovative strategies.

Overview

25
25
years of professional experience

Work History

Co-Founder and Managing Director

Capital Chambers Group
Gaborone
12.2020 - Current
  • Provide strategic leadership and vision to guide the company's growth and development
  • Led new business development initiatives, expanding market presence through targeted strategies
  • Oversaw capital raising activities and engaged with investors to secure funding for growth
  • Manage relationships with key external stakeholders, including investors and partners
  • Directed daily operations, enhancing overall business performance and operational effectiveness
  • Implement and monitor Anti-Money Laundering (AML) policies and compliance frameworks
  • Skills: Strategic leadership, business development, stakeholder engagement, investor relations, capital raising, AML compliance, operations management, financial oversight, team leadership, regulatory compliance, strategic planning, corporate governance, risk management, negotiation skills, entrepreneurship

Executive Director

Top Class Travel and Tours (Pty) Ltd
Gaborone
08.2013 - Current
  • Formulated and implemented financial policies to enhance organizational compliance and strategic direction
  • Conducted tax planning and compliance to ensure regulatory adherence and optimize financial positioning
  • Led transition from Pastel to Quick Trav and AMBO accounting systems, improving financial reporting accuracy and efficiency
  • Prepared management and annual financial statements
  • Skills: Financial Policy, Software Migration, Annual Reports, Tax Planning, Leadership, Financial Systems, Strategic Oversight, Accounting, Compliance, Business Growth

Group General Manager

MH Trucking & Logistics SA (Pty) Ltd
Gaborone/Johannesburg
01.2008 - 07.2013
  • Managed operations for diversified group, overseeing catering, bars, restaurants, and logistics to ensure seamless service delivery
  • Developed and implemented strategic plans
  • Controlled budgets and HR functions
  • Organised diverse events, from private dinners to corporate luncheons, enhancing client satisfaction and engagement
  • Skills: Multi-unit Management, Event Planning, Budget Control, HR Management, Catering, Logistics, Strategic Implementation, Client Relationship, Financial Oversight, Team Coordination, Marketing

F&B Manager / Deputy General Manager

Phakalane Golf Estate Hotel Resort
Gaborone
08.2006 - 12.2007
  • Oversaw food & beverage operations for 4-star hotel, ensuring high service standards and guest satisfaction
  • Boosted department turnover by 20% through strategic marketing initiatives and improved customer engagement
  • Developed comprehensive training manual to enhance staff onboarding and service consistency
  • Skills: F&B Management, Staff Training, Manual Development, Marketing Campaigns, Budgeting, Operations Oversight, Revenue Growth, Staff Discipline, Banqueting, Cost Control

Finance Manager

Hoya Removals and Freight Botswana
Gaborone
07.2003 - 06.2006
  • Ensured compliance with accounting standards to mitigate risks and uphold financial integrity
  • Handled account reconciliations and tax submissions to maintain accuracy in financial records
  • Implemented accounting systems across departments to enhance financial reporting
  • Skills: Financial Systems, Bank Reconciliations, VAT & Tax Returns, Credit Control, Customer Service, Accounting Standards, Cash Flow Management, MIS Implementation, Compliance, Ledger Management

Senior Shop Manager

Retail Group Botswana
Gaborone
01.2002 - 06.2003
  • Opened new locations, including Debonairs Pizza, Equatorial Coffee, Riverwalk, and Kgale branches, contributing to brand expansion.
  • Demonstrated expertise in store management and staff recruitment, enhancing team capabilities.
  • Managed branch operations and budget oversight to ensure financial stability.

Lodge Manager

Shashe Lodge
Francistown
12.2000 - 12.2001
  • Led lodge and F&B operations to enhance guest experience
  • Achieved cost control measures while ensuring high guest satisfaction
  • Skills: Lodge Operations, Guest Relations, F&B Oversight, Staff Supervision, Cost Management, Front Office, Hospitality Management, Sales Follow-ups, Policy Compliance, Customer Interaction

Education

MSC - Accounting and Finance

University of Gloucestershire
UK
08-2025

Post Graduate Diploma - Accounting and Finance

Qualifi Ltd
UK
01-2024

MBA - Finance

Regent Business School
South Africa
01-2006

Higher National Diploma -

School of Hospitality And Tourism
Bulawayo, Zimbabwe
11-2000

Three A' LEVELS -

Cambridge University
Zimbabwe
12-1995

Seven O' LEVELS -

Cambridge University
Zimbabwe
12-1993

Skills

  • Business development and growth
  • Capital raising
  • Financial policy and systems
  • Governance and risk management
  • AML and regulatory compliance
  • Accounting standards compliance
  • Tax planning
  • Budget control and cost management
  • Operations management
  • Multi-unit oversight
  • Software migration
  • Stakeholder relations
  • Client relationship management
  • Marketing campaigns and revenue growth
  • Negotiation skills
  • HR management and training
  • Leadership strategy

Accomplishments

  • Increased food & beverage turnover by 20% at Phakalane Golf Estate Hotel Resort through innovative marketing and operational excellence.
  • Authored a comprehensive Food & Beverage Training Manual to improve service delivery and staff competency.
  • Successfully migrated financial systems across companies, improving reporting efficiency and compliance.
  • Featured in Destiny Man Magazine as One of Africa's upcoming entrepreneurs in August 2010.

Volunteer Work Community Involvement

  • Volunteer - Local Food Bank Initiative, coordinated meal distributions for underprivileged families through SOS village in Tlokweng.
  • Sanitary pads campaign for Girls through the Masire Foundation.
  • Collection and distribution of clothes for the Basarwa community in the Kalahari desert through Moloi and Co. legal firm.
  • Board member of the Travel Agents Association of Botswana (TAABOT) for three years.
  • Chairman and treasurer for Peto Estate Home Owners Association (non-profit) for 4 years from 2019 to 2022.

Publications Presentations

  • Hospitality Training Manual, Internal publication, 2007
  • MSc dissertation titled The Influence of IFRS and GAAP on Wealth Effects and Market Performance: A Comparative Study of the United States of America and South Africa, Dissertation, 2025

Professional Development Certification

  • Microsoft Certificate in Use of Artificial Intelligence Tools, Power BI and Excel, 2026
  • The Global Conference for Multidisciplinary Research (GCMR 2025), 2025
  • Certified Professional Forensic Accountant, June, 2025
  • Factoring Workshop on Launching Factoring Activity, Harare, 2024
  • Master Course in Management Consulting and Management Skills, 2023
  • Factoring Workshop - Financing Solutions for African Trade, Gaborone, 2019
  • Regional Conference on Factoring in Africa, Dakar, Senegal, 2018
  • Trade Finance Course, AFreximbank, 2018
  • BCD Travel Partner Training Certificate, 2015
  • Export Competitiveness Strategies, Commonwealth Secretariat, Government of Botswana, 2006
  • Customer Care Course, Zimhost, 2000

Languages

  • English, Fluent
  • Ndebele, Fluent
  • Shona, Fluent
  • Zulu, Fluent
  • Setswana, Fluent
  • Xhosa, Oral

References

Olympia Factors Commerciale, Mr William Murwisi, Managing Director, +267 75458855

Hobbies and Interests

  • Travel
  • Reading Business Literature
  • Event Planning
  • Community Engagement
  • Avid golfer
  • Chess player

Memberships Organisations

  • Botswana Hospitality and Tourism Association (HATAB), Member
  • Institute of Financial Accountants, UK, Member, 11/01/24, Present
  • Institute of Public Accountants, AUS, Member, 11/01/24, Present
  • International Association of Accounting Professionals, Fellow, 11/01/24, Present
  • The Institute of Certified Forensic Accountants ( Canada, USA) 06/2025
  • Chartered Management Institute (CMI),Fellow, UK, 06/2025
  • Chartered Institute for Securities & Investments,Member, UK,

Introduction

Dynamic and results-driven operations and finance professional with over two decades of experience in managing diverse portfolios within the travel, tourism, food & beverage, logistics, and finance industries. Proven success in financial management, business strategy, and team leadership. Seeking a challenging Executive role to leverage my experience in high-level operations, strategic planning, and service excellence to drive organizational growth.

Timeline

Co-Founder and Managing Director

Capital Chambers Group
12.2020 - Current

Executive Director

Top Class Travel and Tours (Pty) Ltd
08.2013 - Current

Group General Manager

MH Trucking & Logistics SA (Pty) Ltd
01.2008 - 07.2013

F&B Manager / Deputy General Manager

Phakalane Golf Estate Hotel Resort
08.2006 - 12.2007

Finance Manager

Hoya Removals and Freight Botswana
07.2003 - 06.2006

Senior Shop Manager

Retail Group Botswana
01.2002 - 06.2003

Lodge Manager

Shashe Lodge
12.2000 - 12.2001

MSC - Accounting and Finance

University of Gloucestershire

Post Graduate Diploma - Accounting and Finance

Qualifi Ltd

MBA - Finance

Regent Business School

Higher National Diploma -

School of Hospitality And Tourism

Three A' LEVELS -

Cambridge University

Seven O' LEVELS -

Cambridge University
Washington Masuku